Abbott Ambassador Middle Moravia and Eastern Bohemia in Abbott Park, Illinois


Abbott is a global leader in in vitro diagnostics and offers a broad range of innovative instrument systems and tests for hospitals, reference labs, blood banks and clinics. Our products offer automation, convenience, cost-effectiveness and flexibility. Abbott has helped transform the practice of medical diagnosis from an art to a science, helping to create the modern diagnostics industry through the company's commitment to improving patient care and lowering overall costs.


Responsibilities will include:
  • Act as a trusted partner and advisor as Abbott’s main contact to customers

  • Manage and drive the development of their accounts, including key activities such as: strategic account management and post-sales implementation process

  • New product and menu expansion targeting and sales support

  • Prepare and execute regular customer business reviews

  • Manage routine renewals of base business accounts and negotiate long-term contracts

  • Provide first line service support and technical troubleshooting for defined service interventions

  • Provide proactive service

  • Perform technical service bulletins

  • Provide ongoing training and coaching to customers

  • Oversee progress of cross-functional implementation team (post-sale) with project manager

  • Bachelor’s degree or equivalent experience required (Bachelor’s / Engineering degree in bio medical / electrical / mechanical / medical technology or commercial is preferred)

  • Minimum of 3-5 years track record in the diagnostic industry with an emphasis on managing and expanding existing accounts, managing and improving customer relationships, improving profitability of accounts, and handling first line service

  • Proven track record in a similar position supported by management and customer references

  • Successful engagement with customers, specifically Business Management and key stakeholders

  • Excellent product and industry knowledge

  • Strong understanding of key stakeholders and customer dynamics

  • Strong solution selling and relationship building skills

  • Excellent communication skills

  • Ability to identify and drive resolution of issues

  • Long-term, strategic focus on account

Candidates must be fluent in local language and English, additional languages are advantageous

The position requires the willingness to travel on a frequent basis.

Abbott offers excellent career opportunities, as well as a competitive compensation and benefits package.

JOB FAMILY: Sales-Other
DIVISION: ADD Diagnostics
LOCATION: Czech Republic : Remote
WORK SHIFT: Standard
TRAVEL: Yes, 75 % of the Time

Abbott is about the power of health. For more than 125 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 150 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.

We invite you to explore opportunities at Abbott , to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

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