Fairmont Bell Captain in Amman, Jordan

Primary Location


Bell CaptainAs a Bell Captain with Fairmont Hotels & Resorts how you greet and care for each Guest as they arrive, will show you are a true professional. Through your leadership, you will encourage the Bell team to create memorable arrival experiences for each and every Guest.

Hotel Overview:

The Fairmont Amman will feature 290 luxurious guestrooms and suites including Fairmont Gold, the brand’s hotel within a hotel featuring amenities such as private reception and guest lounge. The hotel’s food and beverage offerings will provide unique concepts designed to add flair and sophistication to an already exciting city.

Summary of Responsibilities: Reporting to the Guest Services Manager, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and engaging service

  • Lead and supervise the bell desk in the timely and efficient transfer of luggage to the guest’s room

  • Assist guests regarding hotel facilities in an informative and helpful way

  • Follow department policies, procedures and service standards

  • Follow all safety policies

  • Other duties as assigned

Employee Status

Qualifications:

  • Previous Belldesk experience preferred

  • University/College degree in a related discipline an asset

  • Excellent communication skills and a professional presentation

  • Strong interpersonal and problem solving abilities

  • Highly responsible & reliable

  • Ability to work well under pressure in a fast paced environment

  • Ability to work cohesively with fellow colleagues as part of a team

  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

  • Constant standing and walking throughout shift

  • Frequent lifting and carrying up to 30 lbs

  • Frequent kneeling, pushing, pulling, lifting

  • Frequent ascending or descending ladders, stairs and ramps

Visa Requirements:Jordanian Citizens Only

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visitwww.fairmontcareers.com to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Primary Location: Jordan-Amman-Fairmont Amman

Employee Status: Regular

Job Level: Colleague

Schedule: Full-time

Shift: Day Job

Travel: No

Closing Date: 06.May.2017, 10:59:00 PM

Req ID: AMM00208