Fairmont Spa Receptionist in Amman, Jordan

Primary Location


Spa Receptionist

Fostering the health and wellbeing of our guests, visitors and Colleagues is an integral part of our Fairmont Hotels & Resorts culture. As Spa Receptionist, your warm welcome and knowledge of all our facility has to offer will support our guests and members in their commitment to healthy living.

Hotel Overview:

The Fairmont Amman will feature 290 luxurious guestrooms and suites including Fairmont Gold, the brand’s hotel within a hotel featuring amenities such as private reception and guest lounge. The hotel’s food and beverage offerings will provide unique concepts designed to add flair and sophistication to an already exciting city.

Summary of Responsibilities:

Reporting to the Director of Spa, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and engaging service

  • Welcome guests to the Spa and ensure they have a safe and enjoyable experience

  • Ensure all guests are registered prior to using the fitness facility

  • Ensure all guests are aware of the guidelines regarding the use of the facility

  • Maintain cleanliness of all types of equipment, public and service areas

  • Ensure guestsmembers are aware of all programs and activities available

  • Bus and stock all service area items including towels, water, ice, beverages, magazines, newspapers and clean headsets

  • Provide guests with all information regarding the fitness facility and its offerings

  • Provide all administrative duties as required

  • Assist in promoting the facility and organizing special events as required

  • Report any equipment that needs servicing

  • Provide a high level of guest satisfaction through effective communication

  • Follow departmental policies and procedures

  • Follow all safety and sanitation policies

  • Other duties as assigned

Employee Status

Qualifications:

  • Previous experience in a fitness facility an asset

  • Certification in CPR First Aid required

  • Computer literate in Microsoft Window applications required

  • Excellent communication and organizational skills

  • Strong interpersonal and problem solving abilities

  • Highly responsible & reliable

  • Ability to work cohesively as part of a team

  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

  • Frequent standing and walking throughout shift
  • Occasional lifting and carrying up to 30 lbs

  • Frequent kneeling, pushing, pulling, sitting

  • Occasional ascending or descending ladders, stairs and ramps

  • Frequent standing and walking throughout shift

Visa Requirements:Please note that you must be eligible to live and work in Jordan

APPLY TODAY:Whether you're launching your career or seeking meaningful employment, we invite you to visitwww.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS

At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!

Primary Location: Jordan-Amman-Fairmont Amman

Employee Status: Regular

Job Level: Colleague

Schedule: Full-time

Shift: Day Job

Travel: No

Closing Date: 22.Jan.2017, 11:59:00 PM

Req ID: AMM00179