Ministry Health Care Patient Access Representative - St. Elizabeth Hospital - Main Registration & E.R. - 20hr/wk in Appleton, Wisconsin

Title: Patient Access Representative - St. Elizabeth Hospital - Main Registration & E.R. - 20hr/wk Location: WI-Appleton-St. Elizabeth - 1506 South Oneida Job Number: R-1412175

Ministry's Revenue Cycle is looking for a 20 hour per week Patient Access Representative at St. Elizabeth Hospital in Appleton, WI. The Patient Access Representative will cover shifts at main registration and in the E.R. The Patient Access Representative will be scheduled between the hours of 6:00 a.m. and 5:00 p.m. With a rare occasion of a weekend or holiday. The Patient Access Representative assures patients, families, and visitors are greeted courteously and promptly on arrival, and are provided information necessary to access services. The Patient Access Representative provides timely and accurate registration services to all patients, providing a smooth flow through the registration process. They accurately obtain or update patient information for inpatient and outpatient admissions, including demographic, financial, and insurance information, and other necessary information for billing purposes and reimbursement and inputs this information into the computer. They are responsible to explain the entity’s policy, hand out patient informational material including but not limited to patient folders, Patient’s Bill of Rights and Responsibilities, brochure on Advance Directives, Notice of Privacy Practices, Self-Administered Medications, Important Medicare Message, and answer all questions the patient or family members may have regarding their admission. Update insurance information as appropriate and obtain copies of insurance cards scanned for electronic approval. Qualifications: High School diploma or equivalent preferred. Prior experience in a customer services setting or healthcare setting along with insurance experience is preferred. Must have first aid or first responder certification or equivalent, either through the American Heart Association or the American Red Cross within 6 months of hire. Job: Administrative/Scheduling