Ministry Health Care Patient Service Representative, Affinity Medical Group/Appleton - 20 hrs/wk in Appleton, Wisconsin

Title: Patient Service Representative, Affinity Medical Group/Appleton - 20 hrs/wk Location: WI-Appleton-Clinic - 1501 South Madison Street Job Number: R-1412701

Patient Service Representative Affinity Medical Group, 20 hrs/wk Appleton (Audiology) - Mon 8am-5pm; Tues/Wed 1-5pm Oshkosh (Optometry) - Fri 1-5pm Flexibility to work full time in October The Patient Service Representative (PSR) is responsible for providing accurate registration information for the system. This role is responsible for analyzing insurance and ensures accurate, efficient and timely registration of patient demographic information. The PSR collects up front financial information required for accurate billing purposes and is expected to adhere to established federal, state, clinic and private organization policies, procedures and regulations. This position also educates patients on their insurance policies and related expenses, collects patient payments, and electronically enters sociological, medical and financial information into the computer system. This position is required to work collaboratively with all other departments to meet the registration needs for the entity and ensure all interactions are handled in a friendly, helpful and professional manner, reflecting the core values of Ministry Health Care. The specific duties of the PSR may vary, depending on the Ministry Health Care site, as appropriate for that entity. Qualifications: High School Diploma or equivalent required. Prior experience in customer service or other field in a healthcare setting is preferred. Prior experience with and knowledge of insurance is preferred. Completion of a Medical Terminology course is preferred. Job: Admitting/Registration