Texas Department of Public Safety Program Management Analyst, IT - Austin in Austin, Texas

Job Summary

Perform highly advanced and/or supervisory (senior-level) consultative services and technical assistance work. Work involves planning, budgeting, forecasting, reporting, developing, coordinating, and supporting Resource Planning activities and providing consultative services and technical assistance to program staff. Train, lead, assign and/or prioritize the work of others. Work under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

State Classification #: 1868 State Classification Title: Management Analyst V Salary Group: B26

The following Military Occupational Specialty codes are generally applicable to this position. Applicants must fully complete the summary of experience to determine if minimum qualifications are met. 34, 59, 25, 0205, 8870

General Duties:

Oversee the performance of a variety of technical, training, research, planning, policy, program assessment, process documentation, financial management and administrative activities of assigned program(s).

Oversee the collection, organization, analysis, and preparation of materials in response to requests for program information, fiscal impact and reports.

Oversee the development of major information resource projects, program policies, procedures, and standards, and plan program activities in accordance with program objective and goals.

Oversee the development and implementation of effective techniques for evaluating the program, identify the need for new programs, and provide guidance to staff in the development and integration of new methods and procedures.

Oversee the completion of and monitor required administrative and performance reports, studies and specialized projects and recommend appropriate changes.

Oversee compliance with program policies and procedures, statutes, and rules and take corrective action(s) as needed.

Oversee the delivery of consultative services and technical assistance related to planning, budgeting, implementing, and monitoring of programs and services.

Provide guidance to staff in the development and integration of new methods and procedures.

Provide support for the Resource Managers, and Project Managers in the areas of Resource Planning and Project Control.

Determine trends and resolve operational problems.

Design and prepare financial reports and studies and performs specialized research projects.

Provide strategic solutions for reporting, metric development, and project planning.

Provide innovative approaches to promote adoption, increasing data accuracy, and quality training.

Train, lead, assign and/or prioritize the work of others.

Perform other duties as assigned.

Education and Experience:

Education – Graduation from an accredited four-year college or university with major course work in business management or a related field is preferred.

Experience – Minimum of five (5) years' experience analyzing operational effectiveness, financial management, recommending improvements, and implementing changes; developing and providing user training documentation, processes, and tools for one-on-one and classroom settings; and managing and directing team members. Working knowledge of project management concepts and procedures.

Substitution Note: Additional work experience of the type described may be substituted for the education requirement with two (2) years of relevant work experience equivalent to one year of education.

Licensure and/or Certification – If driving is required, must possess a valid driver license from state of residence.

Regulatory Knowledge – Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures. Broad knowledge of DPS business units and the practices and procedures specific to Information Technology. Knowledge of agency programs and procedures and of the methods and equipment used in IT applications.

Interpersonal Skills – Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers. Skill in conflict resolution and problem-solving. Ability to lead diverse teams to achieve desired results, and to collaborate with managers and end users in a team environment.

Organizational and Prioritization Skills– Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism. Experience in mission-critical operations, ideally within a 24x7 large scale disturbed and clustered environment. Must be self-directed.

Presentation/Communication Skills– Must be able to construct and deliver clear, concise, and professional presentations to a variety of audiences and/or individuals. Skill in preparing both concise and complex reports, evaluations, proposals, plans, procedures, standards, and policies.

Research and Comprehension – Must demonstrate ability to quickly and efficiently access relevant information, and be able to utilize and/or present research and conclusions in a clear and concise manner.

Analytical Reasoning/Attention to Detail – Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems.

Technology (computers/hardware/software/operating systems) – Must possess appropriate levels of proficiency with utilized software and systems and be able to learn new software/systems. Demonstrated proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Confidentiality and Protected Information– Must demonstrate an ability to responsibly handle sensitive and confidential information and situations, and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information.

Travel and/or Schedule– Availability for after-hour and weekend work is required.

Supplemental information:

**DPS employee who is selected for a position in their current salary group and state title will be transferred with no salary change.

DPS employee who is selected for a position in their current salary group with a new state title may receive an increase up to 3.4%.

Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions.**

*PHYSICAL and/or ENVIRONMENTAL DEMANDS: * The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Environment: Office;
  • Ambulatory skills, e.g. stand, walk, sit, climb, balance, stoop, kneel, crouch;
  • Hand-eye coordination and arm/hand/finger dexterity;
  • Ability to speak, hear, smell, and exercise visual acuity;
  • Ability to transfer weights of fifteen (15) pounds anticipated for this position;
  • Driving requirements: Occasional (ten [10%]).


Travel: 10% Number of Vacancies: 1

State of Texas retirees may be rehired for full-time, non-commissioned positions only under very specific circumstances.

Job Title: Program Management Analyst, IT - Austin

Closing Date/Time: Tue. 11/01/16 11:59 PM Central Time

Salary: $5,784.58 - $7,225.00 Monthly

Job Type: Full-time, Regular, day shift

Location: Austin, Texas