Fairmont Director of Sales & Marketing in Bali, Indonesia

Primary Location

Director of Sales and Marketing

At Fairmont Hotels & Resorts, our Sales & Marketing professionals are ambassadors of the engaging service and authentically local experiences we offer in places of unrivalled presence. As Director of Sales & Marketing, your leadership and vision will foster an engaged team in support of maximized market share, operating results and guest satisfaction.

Hotel Overview: Fairmont Sanur Beach Bali is a world-class all-suite-and-villa resort set amidst four hectares of lush tropical gardens. Only 25 minutes from the Ngurah Rai International Airport, the property is located along 200m of golden beach in the Sanur district in southeast Bali. Once a fishing village, Sanur is today full of historical charm and a hub for Balinese art, culture and tradition well away from the hustle and bustle of the rest of the island.

Summary of Responsibilities: Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and engaging service

  • Direct and manage all activity related to the Sales department, ensuring all service standards are followed

  • Responsible for all Sales Colleagues’ achievement of individual goals

  • Direct all Sales and Marketing initiatives for the hotel

  • Provide guidance and direction in the development of segment action plans

  • Be responsible for account management of key market segments

  • Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis

  • Review sales contracts, considering the number of rooms, average rate and total revenue objectives of the hotel

  • Participate in select sales activities both on and off property

  • Set individual room revenue and/or room night goals

  • Manage any Sales Incentive Programs

  • Ensure the integrity of key accounts, the key prospect data base and monitoring of the sales software programs for accuracy and thoroughness

  • Prepare an annual budget for approval and administer that budget in a fiscally responsible manner

  • Balance operational, administrative and Colleague needs

  • Follow departmental policies and procedures

  • Follow all safety policies

  • Other duties as assigned

Employee Status


  • Previous senior leadership experience within sales required

  • Computer literate in Microsoft Window applications and / or relevant computer applications required

  • University/College degree in a related discipline required

  • Excellent communication skills, both written and verbal required

  • Strong interpersonal and problem solving abilities

  • Highly responsible & reliable

  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements:Working permit and stay permit will be supported by the hotel.

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTSAt Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Primary Location: Indonesia-Bali-Fairmont Sanur Beach Bali

Employee Status: Regular

Job Level: Senior Leadership / Executive

Schedule: Full-time

Shift: Day Job

Travel: Yes, 25 % of the Time

Closing Date: 28.Jan.2017, 11:59:00 PM

Req ID: BAL00158