JPMorgan Chase CIB - Transaction Processing Manager - Associate - Bangalore in Bangalore East, India

CIB - Transaction Processing Manager - Associate - Bangalore


  1. JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillionand operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available atwww.jpmorganchase.comRoles & Responsibilities –

The primary responsibility of this position is to support the day to day Operations for Trade Finance Products. The candidate will report to a AVP . A Process Manager is responsible for the management of team performance as it relates to service deliverables. The Process Manager must have demonstrated strong personnel management skills and must have the ability to effectively communicate and measure team performance expectations. The Process Manager works in conjunction with the AVP and internal parties as necessary to meet and exceed service level agreements. In addition, the Process Manager is responsible for overall compliance with the regulations of various government agencies, for following the Quality Operating System and its objectives, and to take corrective action as necessary.

  • Manage and lead Trade Finance Operations.

  • Responsible for the maintenance of internal quality and operational processes

  • Work with the subject matter experts to analyze, interpret and manage international trade data, such as Customs Rules & Regulations, Trade Documentation, and Export & Import

  • Work with departments across JPMGTS to ensure the full and comprehensive set of processes and procedures is in place in all locations. Works closely with Operation Supervisors and Managers and with other groups to capture data and build reports

  • Drive efficiency into the system by continuous improvement of the existing work methodology and increase productivity by bringing Best Practice.

  • Develops Business Scorecard and monitor the operations performance vis-a-vis the benchmarks.

  • Manage the 360' engagement with People, Peers, Managers and stakeholders (including partners).

  • Lead the team towards higher performance and building SME's and developing future leaders.

  • Seek outopportunities to drive efficiencies within Operations

  • Support and adhere to the Quality Operating System and its objectives by generating metrics, root cause analysis, and corrective/preventative actions to achieve continuous improvement.

  • Monitor the quality level for all aspects of individual or team projects and ensure that quality issues are properly addressed and resolved.

  • Mentor, coach, and develop staff members


  1. Essential Skills & Experience -- include specifics regarding academic/ professional qualifications (e.g. degree, university, results), # yrs total and # yrs relevant work experience, relevant employers, relevant experience (nature of work/ job functions)
  • Minimum 6-8 years Trade operations experience

  • Thorough knowledge of UCP 600, ISBP, Boycott regulations, OFAC compliance

  • Graduate /Post graduate with minimum 6-8 years of experience.

  • Should be willing be work in flexible and service clients across the globe

  • Hands on experience in Trade Finance Operations

  • CDCS certification

  • Well versed in document checking under letter of credit ( Mandatory)

  • Capable of taking decision on document checking discrepancies

  • Has good knowledge of ICC opinions and case study’s

  • Should be a self motivated and enterprising individual

  • Strong communication skills with relation management skills

  • Good documentation and presentation skills

  • Should have an ability to analyze processes and identify improvement areas and suggest action plan.

  • Should be able to think through problems, manage crisis situations and motivate people

  • Should have a positive attitude towards work and willing to learn and contribute to the business.

ShiftsShould be flexible to work in all shifts including Night Shifts ( US Hours )

Job Letter of Credit

Primary Location IN-KA-Bangalore East-Electra / 32184


Schedule Full-time

Job Type Standard

Shift Evening Job

Req ID: 170021460