Fairmont Trade Show & Exhibition Senior Sales Manager in Barcelona, Spain
Trade Show & Exhibition Senior Sales Manager
In Fairmont Hotels & Resorts, our Sales professionals are ambassadors of our warm, sincere and engaging service and unique regional experiences we offer in unrivaled locations.
Set in 25,000 square meters of breathtaking 19th century gardens, with unparalleled views of the stunning Barcelona skyline, this luxurious urban hotel with 432 elegantly appointed guest rooms and suites, provides a tranquil retreat in the heart of Spain’s celebrated second city. With a central location on the prestigious Avenida Diagonal and excellent transport links, the Fairmont Rey Juan Carlos I excels as both an impressive hub for business and a memorable base for exploring Barcelona and wider Catalonia.
Summary of Responsibilities: Reporting to the Associate Director of Sales/ Director of Sales & Marketing, responsibilities and essential job functions include but are not limited to the following:
Working closely with the sales executive to achieve both personal revenue goals and the budgeted goals of the property
To take personal responsibility for understanding the required budgetary guidelines to enable empowered decisions in all rate negotiations
Apply the revenue strategy and use IDEAS and all tools to check proposals and contracts
Proactively manage all the accounts from a define geographic source of business to ensure maximum yield in line with budgetary objectives
Proactively prospecting new accounts for the hotel and FRHI and Accor properties worldwide and following the sales process – which includes telephone solicitation outside sales calls site inspections and written communication though to convert into producing accounts
Maintain valid call objectives and relevant actions plans for each key account and key prospect or existing account and ensure all follow up is executed in a timely manner
Solicits new and existing accounts to meet-exceed revenue goals through GSOs telephone solicitation; outside sales calls site Inspections and written communication
Develop and adjust the action plan with quarterly quote.
To attend any trade fairs as a representative of FRHI and ACCOR ensuring that the quality image of the organization is portrayed and that every opportunity is taken to promote the hotel and all other services
Provide statistics on your market on a monthly bases
Propose proactively your annual sales calendar and adjust all around the year depending from the strategy and reaction on the markets
Respect the sales expenses related to the assigned market
To initiate and conduct site inspections
To entertain customers during site visits lunches dinners with clients
Proactively respond in cooperation with the sales executive to any group requests checking spaces rates in Opera- Respect the sales allowance in Opera and present an analyses from IDEAS for each group enquiry
To properly maintain files and accounts in cooperation with sales executive to follow-up with proposals sent and check with customers if proposals sent by the hotel are clear.
Take personal responsibility to ensure standards are maintained following all SOPs of the department
Take personal responsibility that the system is utilized to its full capacity and updated constantly
Utilize Opera system to track, solicit, book and follow up account and put sales activity in Opera,
Develop-Maintain knowledge of market trends competition and customers to implement strategy and long terms goals
To develop working relationship with hotel departments as well as local tourism authorities and partners
To be knowledgeable of local and national competitors, marketing strategies and prices.
Maintain up to date activity and rate information for each account to understand and be in a position to action any group and events enquires and ensure accurate hand over and follow up to events team
A sales report is to be completed in a timely manner after attendance of trade shows or missions and no later than 15 days after the trade show or missions
Sales calls and telemarketing activities to be updated in Opera on a weekly bases
To arrange and manage familiarization trips and educational in line with business needs
Communicating client requirements in a timely and accurate manner to all internal departments as required ensuring delivery of superior guest service
To actively support the sales Executive and Sales trainee to assist them carrying out their roles effectively
To ensure that the morning sales meeting takes place at 9.15 each day and is attend by the sales team and to pass the relevant information
Support-promotion of corporate programs
Participate in marketing strategies and take responsibility for agreed projects such as direct marketing production of sales collateral and advertising, in support of ADOS and DOS & M
Participate to all appropriate internal meetings , to the rate meetings as well as training delivered by the Hotel.
Develop and maintain updated marketing support to be used for clients visits and mailing in cooperation with the Communication department
Completeand maintain his/her career profile updated at all times
Initiate and complete any other task assigned by the sales supervisor or ADOS or Director of Sales & Marketing
Bachelor’s degree and/or Hotel Management degree/diploma and/or minimum one year as a Sales Representative and/or equivalent industry experience
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Requires good communication skills, both verbal and written.
Most tasks are performed in a team environment with the employee acting as a team player. There is minimal direct supervision.
Knowledge of sales skills.
Must possess computer skills, including, but not limited to, Microsoft Word, Excel. Good knowledge of Opera Sales & Catering & PMS systems in order to be competent in checking bedroom and meeting space availability
Ability to assess/evaluate performance fairly.
Knowledge of hotel and competitive environment
Desire to participate as part of a team.
Visa Requirements: WORK PERMIT FOR SPAIN IS A MUST
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTSAt Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!
Primary Location: Spain-Barcelona-Fairmont Rey Juan Carlos 1
Employee Status: Regular
Job Level: Colleague
Shift: Day Job
Closing Date: 18.Jan.2017, 11:59:00 PM
Req ID: BCN00167