Kforce Patient Access Representative in Cambridge, Massachusetts

Kforce has a client that is looking for a Patient Access Representative in Cambridge, Massachusetts (MA). The client is going LIVE with Epic and looking to add another member to their team. This is a part time position with hours from 4pm-8pm.Responsibilities Include:Greets Patients and Visitors:

  • Acts in a manner that fosters exceptional interpersonal relations and represents the company and the department in a positive manner always

  • Greets all patients arriving in admitting/registration in a friendly and courteous manner; ascertains the patients' admission or registration needs

  • Provides accurate directions and redirects patients to other departments as appropriate; aids with wheelchairs, etc., as needed

  • Takes patient's name and arrival time and directs patient to the waiting area

  • Ensures all patients in the waiting area are accounted for and provides timely service to get patients to appointments on time

Interviews Patients:

  • Obtains, verifies, and updates all patient demographic and insurance information; reviews all patients' insurance cards; processes patients in accordance with reimbursement guidelines

  • Enters complete and accurate patient data into the hospital information system in a timely manner (admissions: 10 - 15 minutes; registrations: 3 - 7 minutes)

  • Accurately spells patient's names and information to avoid double issuing of medical record numbers and billing rework

  • Completes all necessary data fields to complete the admission/registration

  • Reviews all necessary forms, consents, policies, and completes all necessary documents for each patient type, all the time

  • Completes all regulatory paperwork within established timeframes as appropriate

  • High School graduate or GED/equivalent, with one year of experience in a hospital patient registration setting; Third-party billing experience preferred

  • Excellent written and verbal communication skills to effectively interact with patients and all levels of staff, and typing skills to utilize computer systems and equipment

  • Proficient in all hospital information system routines and processes for admission, observation, and registration

  • Ability to work independently, and pay attention to detail, with a high level of accuracy 100% of the time

  • Understands consent forms and reviews consents with patients and obtains necessary signatures

  • Understands and reviews advance directive/health care proxy information with patients as appropriate

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:HoursMinimum Compensation:0.00Maximum Compensation:0.00