ABBTECH Professional Resources, Inc. Enterprise Service Desk Mid - Camp Lejeune, NC in Camp Lejeune, North Carolina
Enterprise Service Desk Mid
Education: High school Diploma or General Equivalency Diploma (GED)
Experience: 6 months
Under immediate supervision, conduct operations in support of the Enterprise Service Desk, execute scripts, answer calls, troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology (IT) Services. Experience in IT required including at least six (6 )months of customer service experience in IT.
Certifications: DoD 8570.01-M Information Assurance Technician (IAT) Level II
ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans