ManTech Computer Systems Watch Operator in Chantilly, Virginia
Become an integral part of a diverse team that leads the world in the Mission, Cyber, and Intelligence Solutions group. At ManTech International Corporation, you will help protect our national security while working on innovative projects that offer opportunities for advancement.
Currently, ManTech is seeking a motivated, career and customer oriented Computer Systems Watch Operator to join our team in Chantilly, VA to provide unparalleled support to our customer and to begin an exciting and rewarding career within ManTech. This position will provide 24/7/365 mission support to a variety of systems applications and networks directly involved with the security of the United States.
Hours : 24/7 work environment requires shift work and "on-call status". Shift hours include weekends and holidays.
6:00PM to 6:00AM . Shifts are 12 hours in duration with work every other weekend required (4 days on 4 days off, then 3 days on 3 days off, repeating).
Responsibilities include, but are not limited to:
Remotely monitor and troubleshoot multiple systems across a worldwide enterprise network, document problems in trouble tickets, provide system status updates to the community and log system events
Interact with System Engineers, Integrators, and System Developers to understand minimum operating requirements, as well as, make regular contact with customer and System Developers in reporting problems and implementing resolutions to system anomalies
Receive internal training and is expected to complete the level 1 network monitor certification with 90 days of starting on the program. Additional training and a level 2 certification is also available for those individuals seeking greater responsibility and interaction with the customer, engineers and developers of these network systems
Monitor system status
Collect system status information and create daily status reports
Examine metrics to ensure all system performance requirements meet or exceeds customer expectations
Log all significant system events
Prepare trouble tickets for significant system issues
Assist in data capture to facilitate problem resolution
Attend all relevant system training
Must be able to remotely monitor/analyze systems, document network anomalies, apply basic troubleshooting techniques, operate in multiple OS computer environments, and have a basic network background
Knowledge of basic principles of computer, telecommunication, and peripheral equipment; computer and network operating systems; computer application software; computer and network system administration; hardware and software diagnostic procedure; and principles and practices of computer based record-keeping
Ability to work independently and with team members to coordinate tasks and resolves anomalies
TS/SCI with Polygraph clearance is required.
- High School Diploma and 4+ years of relevant experience is required.
- CompTIA Network+ or A+ or Security+ highly desired.
Equivalent Experience/Education, Associate Degree, See Qualifications
Years of Experience
04-05 years w/High School Diploma, See Qualifications
For more than 40 years, ManTech employees have been solving complex problems for the national security community. We are comprised of approximately 10,000 talented employees around the world. We adhere to the simple, no-nonsense values on which ManTech was founded more than four decades ago, aligning squarely with the mission objectives of our customers. As our customer base continues to expand and diversify, we continue to diversify our workforce and solutions. Half our employees have a military background, and more than 70 percent hold a government security clearance. As a leading provider of innovative technology services and solutions for the nation's defense, security, space, and intelligence communities; we hold nearly 1,000 active contracts with more than 40 different government agencies.
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Waretime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.
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