Capgemini Lead Engineer- ServiceNow Developer / ServiceNow Administration in Chennai, India

Desired Candidate Profile

Total IT experience of 4 years working within a large enterprise on implementation initiatives

Experience in implementing Incident/Problem/Change/IT Service Catalog and other Module in Service-Now

Extensive experience in Service-Now tool Customization and Development

Experience in handling Enhancements/Defects in Service-Now modules

Experience in integrating with Service-Now

Strong technical knowledge in Service-Now Tool OOB (Out of the Box) Concepts like Client Scripts, UI Policy, UI Actions, Business Rule etc.

Ability to provide technical solutions

Strong business Analytical Skills

Strong ITIL process implementation Knowledge

Expert on Service-Now industry best practices processes

Deep understanding of Service-Now tool with large implementation experience

Preferred: Service-Now Implementation Certification, ITIL v3 certification and Service-Now Admin Certification

Minimum 4 years of experience in configuring ServiceNow which involves various modules, 3rd party integrations and building custom applications

Strong technical knowledge of all ServiceNow modules

Good hands on knowledge and experience of JavaScript, XML and XSL stylesheets, web services

Effective time management, team handling and organizational skills Responsibilities

Prepare overall architecture for ITSM implementation using ServiceNow

Develop solutions in ServiceNow, prepare estimates and work on capability presentation, Proof of Concept

Understand functional, technical, and business requirements and then turn those requirements into a successful implementation.

Very good verbal and written English communication skills



Minimum Experience: 4 Years