Vantiv Director of IT - Financial Billing & Corporate Functions in Cincinnati, Ohio


The Director, IT - Financial Billing and Corporate Functions provides direction and guidance to a team responsible for the on-going support and operations of critical financial and corporate systems. Provide thought leadership and navigate ambiguity to solve problems and ensure continual process improvement.


  • Manage an onshore/offshore IT technical support team responsible for operational performance of critical billing and corporate systems.

  • Responsible for the 24x7 operational health and monitoring of daily and month-end financial system and manual processes required for daily and monthly financial close.

  • Support operational health and on-going production environment of financial and corporate systems, including: Hyperion, Oracle EBS, RMB, Data Warehouse/ETL processes, ESP, Sharepoint, Enterprise Reporting (WebFocus), Document Management.

  • Oversite review and approval of all production modifications related to applications of billing and corporate functions.

  • Demonstrated ability to meet or exceed organizational metrics for MTTR and quality assurance.

  • Support production escalations and mange issue through resolution to stabilize operational environment(s).

  • Act as a liaison between all technology departments and influence new ideas and processes.

  • Establish working relationships within IT and executive Finance stakeholders; address high priority issues and drive technical serviceability improvements.

Technical Skills:

  • Experience with multiple distributed system environments, including Windows, Linux, Unix, MiddleWare, SAN and NAS storage, monitoring tools, etc.

  • Experience with Oracle Financial Applications (eBS, RMB Billing, Hyperion), a plus


  • Bachelor's degree plus 5-10 years of experience in IT management required.

  • Demonstrated experience with proven results using analytics to drive business decisions, ideally in a Finance role

  • Availability for 24x7 escalations during critical month-end billing cycles.

  • Extensive communication skills, both verbal and written; managing technical team and facilitate technical discussions with senior management.

  • Proven ability to multi task effectively in a highly evolving environment.

  • Demonstrated ability to navigate ambiguity and excel in a fast-pasted environment with few established processes or frameworks.

  • Passion for recognizing and solving problems to deliver actionable business insights.