Vantiv Manager, Financial Institution (FI) Implementations in Cincinnati, Ohio
Manager, Financial Institution (FI) Implementations:
Manages post-sales technical staff and support activities including implementation, customization, training, and maintenance of company's products. Ensures the application/solution is functioning according to specifications. Establishes and maintains lines of communication with design engineering on issues such as design considerations for product reliability. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Establishes operational objectives and work plans, and delegates assignments to subordinates.
Senior management reviews objectives to determine success of operation.
Involved in developing, modifying and executing company policies that affect immediate operations and may also have company-wide effect.
Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
Establishes and assures adherence to budgets, schedules, work plans, and performance requirements.
Manages activities of two or more sections or departments.
Exercises supervision in terms of costs, methods, and staffing. In some instances this leader may have subordinate leaders.
Erroneous decisions will result in critical delay(s) in schedules and/or unit operations and may jeopardize overall business activities.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES :
Excellent oral and written communication skills
Implementation/project management experience; proven customer service delivery; and the ability to interact cross functionally -- both internally and externally.
Commercial card product knowledge and/or related product implementation and integration experience a plus.
3+ years experience in the Commercial Card/Financial Institution industry as a Project/Product Manager, or equivalent job responsibility.
Expert proficiency in MS Office and related Commercial Card product systems.
Undergraduate degree in business required or equivalent experience, MBA is highly preferred.