JPMorgan Chase Investment Support Sr Specialist II -Columbus, OH in Columbus, Ohio
Investment Support Sr Specialist II -Columbus, OH
Chase Wealth Management Service Center
The Chase Wealth Management Service Centers have a strong reputation of superb customer service. We are a disciplined group devoted to customer service and thrive on winning. We are looking for highly motivated individuals to join our team! Work in a fast-paced call center where associates handle 75- 100 inbound calls per day. Make a difference in a strong team environment by assisting customers and other support services areas when needed. Own each phone call and follow up with customers on a daily basis, all while participating in our 52-week training program!
Our National Customer Service Center is comprised of two very unique areas, which together service the needs of our Investment Representatives/Personal Bankers and Customers directly.
The Broker Service Centers provides support to Investment Representatives on virtually all brokerage products, systems and procedures.
The National Customer Service Center provides support to our investment clients on all brokerage products and services provided by Chase Wealth Management.
Work Schedule: 9:15am-5:45pm Monday - Friday with 1 Saturday per month .
Possible Career Paths (after 1 year):
Sr. Investment Support Associate III
Service Center Team Lead/Management
Other areas of Support Services (Equity/Fixed Income Trading, Transfers, Margin, Cashiering, etc.)
Sales (Financial Advisor, Licensed Personal Banker or Sales Assistant)
Requires 0-2 years related financial industry experience
Requires either FINRA Series 7 and 66 licenses or to obtain licenses within 90 days of hire.
Prefer brokerage, annuity or retirement knowledge
Proven customer service and professional communications skills
Strong customer focus and listening skills
An ability to multitask and willingness to learn
Leadership skills and a competitive spirit
An ability to work closely with team members to achieve both individual and group goals
Prefer Bachelor's degree or equivalent work experience
JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.
Job Call Center
Primary Location US-OH-Columbus-1111 Polaris / 54101
Organization ASSET MANAGEMENT
Job Type Standard
Shift Day Job
Req ID: 170006143