JPMorgan Chase Marketing Sr. Associate - Columbus, OH in Columbus, Ohio
Marketing Sr. Associate - Columbus, OH
As a Senior Communications Associate in Chase Mortgage, you will have responsibility for creating Servicing Marketing content for the Mortgage team. This would include communications to customers in an effort to create a positive customer experience. This role is expected to adapt creative direction into clear and actionable Servicing content. The role requires a writer who can adjust to the style and voice required for many different channels including e-mail, direct mail, statements, digital ads, and landing pages. Small projects may be managed by the Senior Communications Associate through the creative and approval process as needed.
- Work with the business units to craft Servicing communications that meet the needs of a particular campaign or project
- Create a clear and actionable message by using the Voice of Chase style guide
- Support all Servicing efforts through work with internal and external creative agencies
- Create, write and edit communications across all Servicing communication channels, including web, direct mail, e-mail, and statements
- Adhere to Chase specifications and requirements given for each channel.
- Knowledge of legal and regulatory requirements for marketing offers
- Manage small projects through the creative and approval process
- Bachelor's degree in communications field
- 10 plus years in developing content regarding the customer experience
- Excellent verbal and written communication skills; must be an outstanding writer, proofreader, and copy editor with versatility in writing formats.
- Experience with creative content and working with creative agencies
- Project management experience
- Excellent interpersonal skills
- Highly organized, adaptable, self-directed individual
- Experience in or knowledge of Mortgage preferred
JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.
Job Direct Marketing/Segmentation
Primary Location US-OH-Columbus-1111 Polaris / 54101
Organization CONSUMER & COMMUNITY BANKING
Job Type Standard
Shift Day Job
Req ID: 170022868