Robert Half Technology Desktop Support in Conroe, Texas
Customer service and support for internal users is primary job responsibility and top priority.
Creates and maintains the workstation image library and imaging process (WDS or similar technology).
Provides installation, maintenance and end user support (including training) for workstations, printers, phones, and other technology.
Provides first level network support, including password resets and account unlocks in a Microsoft Active Directory environment.
Solid understanding of desktop and laptop hardware architecture, and the ability to support all aspects of the workstation computing environment.
Provides support for desktop operating systems, with a strong understanding of Microsoft Windows 7 and 8.
Provides support for user desktop software, including Microsoft Office 2010, 2013.
Maintains inventory of parts and supplies, and registers new capital equipment with Accounting.
Creates work tickets for tasks and reports work status using departmental help desk software.
Manages and maintains the spare technology equipment library.
Assist with asset disposal process, ensuring that data is scrubbed from all affected devices.
Other duties as assigned by IS management.
With more than 100 locations worldwide, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Through our alliances with industry-leading organizations such as HDI® and the Microsoft® Partner program, we have access to client companies that other staffing firms don't. In addition to our free job search services, we provide our candidates with access to free online technical training and a competitive benefits and compensation package.
Our parent company, Robert Half, once again was named to FORTUNE® magazine's list of "World's Most Admired Companies" and was the highest-ranked staffing firm. (March 1, 2016)
Contact your local Robert Half Technology office at 888.674.2094 or visit roberthalf.com/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Equal Opportunity Employer M/F/Disability/Vet
Req ID: 04130-9500202051
Functional Role: Account Executive/Staffing Manager
Postal Code: 77303
Compensation: $20.00 to $25.00 per hour
Requirements: Requires 0 – 2 years experience in a network environment performing similar work, or training and education related to job functions. Ability to demonstrate knowledge of PC hardware, and Microsoft operating systems and desktop software. Knowledge of commonly used concepts, practices, and procedures within the information technology field. Customer service skills, positive attitude, and the ability to work with people at all levels of the organization. Ability to multitask and prioritize assigned tasks. Some on-call/after-hours work is required, based on customer needs.