Hospital Housekeeping Systems ** Foodservice Director, HHS Culinary in Dallas, Texas

Management Opportunity

HHS: THE NATION’S LEADING BOUTIQUE HEALTHCARE SUPPORT SERVICE PROVIDER

At HHS (formerly Hospital Housekeeping Systems), we are committed to providing our hospital partners with the highest quality service and hospitality in the industry. We have grown from our start as an environmental services (EVS), or housekeeping, provider serving one hospital partner in Texas, in 1975, to a company serving more than 400 partners and employing 13,000 team members nationwide.

Our approach to environmental services management is patient focused and performance driven. We have grown primarily by reference, and we are proud of where this steady growth has lead us. Today, we provide best-in-class housekeeping, culinary, patient flow, linen utilization management, facilities management and clinical engineering services to a wide range of hospitals and healthcare providers.

Over the past 40+ years, we have meticulously engineered our programs and policies to ensure exceptional quality results and maximum operational efficiency, and we pride ourselves on the ability to tailor our systems to meet the unique needs and challenges of each individual partner we serve. We believe in promoting from within, and we are seeking professionals with the drive to make a difference.

HHS has achieved success by hiring world-class individuals. We are looking for professionals with exceptional customer service skills to manage day-to-day operations in our partner hospitals across the United States. HHS is currently seeking qualified candidates for Culinary Services-Food Services Director

Our People:

HHS Culinary Services

HHS Culinary began as a solution for HHS partners seeking restaurant-quality dining programs in the healthcare setting. We understand the critical role nourishment plays in the healing process, and we pride ourselves on our ability to develop unique, locally-sourced, regionally appropriate menus for each partner we serve—healthy menus that entice patients, guests and team members alike, and help support the healing process.

• Take a hospitality-focused approach to everything they do

• Have a positive and proactive attitude

• Be engaged with hospital leaders and behave as a member of their team

• Strive to motivate and encourage team members each and every day

• Strive to embody our company-wide commitment to service excellence

• Identify potential problems and address them head on

• Lead by example; we do “above and beyond” every single day

General Summary: Responsible for creating, implementing, training and monitoring nutritional programs to meet the regulatory requirements of healthcare clients. Develops, implements, coaches and measures successful patient service programs to exceed the satisfaction goals of our clients. Director will also be responsible for menu, budgets, staffing, safety, lead the department and set the example for all Food and Nutrition Services employees. Director will be involve in meetings regularly and maintain professional relationship with clients.

Direct Food and Nutrition Services

  • Develop programs based on Joint Commission regulations and customize to facility needs

  • Work in conjunction with Corporate Dietitian for menu modifications

  • Work in conjunction with Executive Chef on menu development, recipe execution and production of highest quality food for patients and retail customers

  • Develop and implement purchasing standards

  • Develop and implement HACCP standards to be compliant with federal, state, and local agency regulatory

Training, Monitoring, Hiring Staff

  • Conduct ongoing training for dietetic staff and provide educational opportunities for professional development

  • Monitor implementation and account dietitians for Joint Commission compliance

  • Conduct annual staff evaluation according to procedures and within timeframe

  • Maintain and enforce disciplinary policy and follows through on procedures

  • Complete work schedule to ensure adequate coverage for all FANS functions

Patient Satisfaction

  • Develop and monitor evaluation processes for patient satisfaction

  • Ensure processes are followed, initiate performance improvements within trouble areas

Development and Guidance

  • Develop training tools for clinical staff

  • Guide clinical team in patient satisfaction

  • Implement and maintain the Ambassador Programs

Client Relationships

  • Continually nurture client relationship through excellent communication, integrity and performance

  • Meet with client regularly to ensure expectations/goals and action plans are met

  • Submit all required documentations, reports, financial statement

Mission Statement

  • To increase our culinary expertise to earn the trust & exceed the expectations of our stakeholders

  • To be compliant with the Environment of Care Standards

  • To be compliant with Infection Control Standards

  • Implement Performance Improvement areas and initiate Performance Improvement

Physical Demands

  • Standing, Walking, Sitting, Grasping/Squeezing, Keyboarding, Wrist Flexion/extension (Frequently-at least 50%)

  • Lifting, Kneeling/Squatting, Twisting, Bending/Stooping, Twisting, Pushing/Pulling, Overhead reaching/Climbing stairs/ladders (infrequently-less than 25%)

Minimum Education 2 yr College degree required, 4 yr College degree preferred

Minimum Experience 5 years of Operations experience of which at least 3 must be at management

level Prefer prior experience in a hospital

Required Certification Prefer Bachelor’s Degree in Food Service Management

Required Licensure Food Service Manager’s Certification/Servesafe

Skills Required Oral, written, interpersonal, problem solving, customer service and computer

skills
  • Experience managing 10 or more employees

  • Bi-lingual (a plus)

  • Relocation flexibility

  • CDM certification preferred.

Benefits and Compensation

Our company is a great place to work; we offer paid vacations, paid sick days, full benefits, exceptional compensation packages, and the opportunity for advancement. Increasing compensation and advancing your career will only be limited by your performance. Regardless of your starting point with Culinary and Nutrition Solutions, our history has proven that most salaried team members can double their base compensation within 5 years of their start date.

We give you the tools you need to grow, and YOU control your destiny!

Click APPLY and come join OUR TEAM!

HHS is an Equal Employment Opportunity Employer and is committed to workplace diversity.

IND123

Requisition ID: 2017-3196