Veterans Affairs, Veterans Health Administration RN - Non-VA Care Coordination Case Manager in Dallas, Texas

Veterans Affairs, Veterans Health Administration
2 vacancies in the following location:
  • Dallas, TX
Work Schedule is Full Time - Excepted Service Permanent

Opened Friday 10/14/2016 (11 day(s) ago)

** Closes Friday 10/28/2016 (3 day(s) away)

Job Overview

Vacancy Identification Number (VIN): 1825751

To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

VA encourages persons with disabilities to apply. The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

VA North Texas Health Care System (VANTHCS) is the second largest and most complex VA system in the nation, comprised of the Dallas VA Medical Center, Sam Rayburn Memorial Veterans Center in Bonham, Fort Worth Outpatient Clinic and Tyler VA Primary Care Clinic. VANTHCS includes five Community-Based Outpatient Clinic (CBOC) locations as well as an annex clinic located three miles from Dallas VAMC. A Fisher House is located on campus at Dallas VAMC. VANTHCS is an integrated health care system with approximately 5,000 employees and over 1,600 volunteers and clinical trainees. Through these four facilities and relationships with other agencies, VANTHCS offers health care services to approximately 500,000 veterans. Dallas VA Medical Center is the corporate headquarters for VANTHCS and serves as the tertiary referral center. Through its partnership with the University of Texas Southwestern Medical Center at Dallas, it also has emerged as a major teaching and medical research center. The Research Program operates $8.7 million in grants. Primary care and multi-specialty outpatient clinics are also provided, making VANTHCS the first in bed days of care, the second in unique Veterans served, and the second in outpatient visits. Dallas provides a variety of cultural and educational opportunities, affordable housing and is easily accessible nationally and internationally.

VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information on the Department of Veterans Affairs, go to


The Non-VA Care Coordination Nurse Case Manager (NVCC/CM) is a professional Registered Nurse who assesses plans, coordinates, implements, monitors, evaluates, guides, revises, and collaboratively leads achievement of high quality, cost-effective patient care. The NVCC/CM RN assumes a leadership role in facilitating the care of assigned workload, collaborates to promote positive clinical, financial, and psychosocial outcomes, and serves as the coordinator/advocate for interventions on behalf of the consumer, medical provider, and payer. The NVCC/CM assesses and collects health data, plans and contributes to the plan of care by collaborating with the patient and family. The NVCC/CM addresses needs, refers as appropriate, implements appropriate action, and is responsible and participates as a member of interdisciplinary teams in collaboration with other services in a Matrix System for referred patients, and assigned units and departments. In addition, the NVCC/CM is responsible for coordination of care services, case finding, screening, eligibility determination, conducting comprehensive assessments, monitoring, evaluating the plan of care and using resources and services to reach outcomes in a specific time frame. The NVCC/CM facilitates care authorizations and referral process per national guideline for non -VA care. The NVCC/CM supports the medical center's mission by processing and exemplifying the Eight Core Competencies of the High Performance Model.

The NVCC/CM is responsible for the process of organizing and coordinating resources and services in response to individual healthcare needs along the illness and care continuum and in multiple settings. The goals are to center services around the patient, to foster patient self-managed care, and maximize efficient and cost effective use of heath resources. The NVCC/CM demonstrates flexibility when responding to needs of the tertiary center contact working to assure care provided is safe and appropriate. He/she possess intimate knowledge of National Non-VA Care guidelines and Fee federal regulations, VHA guidelines, medical review criteria, utilization management processes, clinical documentation requirements, current standards of care, and compliance guidelines.

The NVCC/CM possesses intimate knowledge of documentation requirements, current standards of care, and compliance guidelines. Accountable for utilizing critical thinking skills and sound judgment to ensure positive outcomes, maximizing third-party collections and delivering quality patient care performance improvement activities. The NVCC/CM is the resource person and serves as consultant for problem solving in nursing.

*Tour of Duty: *Monday-Friday, 8:00 a.m. to 4:30 p.m.

Recruitment/Relocation Incentive is not authorized for this position.

Please see the "Required Documents" located underneath the "How to Apply" button to ensure you have submitted all documentation

Travel Required
  • Not Required
Relocation Authorized
  • No
Job Requirements
Key Requirements
  • U.S. Citizenship
  • Full unrestricted Licensure, Certification, or Registration required
  • Must pass pre-employment examination
  • Designated and/or Random Drug Testing required
  • Background and/or Security Investigation required
  • English Language Proficiency required

Minimum Qualifications:

  1. Citizen of the United States.

  2. Graduate of a school of professional nursing approved by the appropriate State-accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education (ACEN) or The Commission on Collegiate Nursing Education (CCNE). Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. In cases of graduates of foreign schools of professional nursing, possession of current, full, active and unrestricted registration will meet the requirement of graduation from an approved school of professional nursing.

  3. Must be proficient in spoken and written English.

Applicant's education and experience will be reviewed by a Professional Standards Board in determing the grade and salary of the applicant selected. The recommended salary may be at any point in the range listed for this vacancy.

Experience as a RN will be evaluated to determine if the experience is of an acceptable level of quality with regard to the following four dimensions of nursing: Practice, Professional Development, Collaboration and Scientific Inquiry.Each dimension of practice has criteria that demonstrates essential core competencies for VHA Nursing Personnel. The criteria are as follows: Practice:practice, ethics and resource utilization, Professional Development:performance, education/career development, Collaboration;collaboration, collegiality, Scientific Inquiry:quality of care, research. Education/Experience Requirements:

  • Nurse I Level I - An Associate Degree (ADN) or Diploma in Nursing, no experience.

  • Nurse I Level II - An ADN or Diploma in Nursing and approximately 1 year of experience, or an ADN or Diploma in Nursing and a bachelor's degree in a related field and no experience; or a Bachelors of Science in Nursing (BSN) and no experience.

  • Nurse I Level III - An ADN or Diploma in Nursing and approximately 2-3 years of experience, or an ADN or Diploma in Nursing and a bachelors degree in a related field and approximately 1-2 years of experience; or a BSN with approximately 1-2 years of experience, or a Master's degree in nursing (MSN) or related field with a BSN and no experience.

  • Nurse II - A BSN with approximately 2-3 years of experience, or ADN or Diploma in Nursing and a bachelors degree in a related field and approximately 2-3 years experience or a Master's degree in nursing or related field with a BSN and approximately 1-2 years experience, or a Doctoral degree in nursing or meets basic requirements for appointment and has doctoral degree in a related field with no experience.

  • Nurse III - Master's degree in nursing or related field with BSN and approximately 2-3 years experience or Doctoral degree in nursing or related field and approximately 2-3 years experience.


Reference: VA Handbook 5005/27, Part II, Appendix G-6 NURSE QUALIFICATION STANDARD

*Physical Requirements: Heavy Lifting (45 lbs and over); Heavy Carrying (45 lbs and over); Pushing and pulling (up to 4 hours); Reaching above shoulder; Both hands required; Walking (up to 4 hours); Standing (up to 4 hours); Kneeling (up to 5 hours); Repeated bending (up to 2 hours); Near vision correctable at 13” to 16” to Jaeger 1 to 4; Far vision correctable in one eye to 20/20 and to 20/40 in the other; Hearing (aid permitted) and Emotional and Mental Stability. *

PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) and/or documentation related to your active duty service which shows dates of service, character of service (honorable, general, etc.), or dates of impending separation.

Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veterans Preference" with required proof as stated on the form. For more information, please review the information for disabled Veterans in the application checklist or visit

Security Clearance


Additional Information
What To Expect Next

After the vacancy announcement closes and a referral certificate is issued, an electronic notification letter - or e-mail - will be sent to applicants who provide an e-mail address. Otherwise, you will receive a notification letter via the U.S. Postal Service within 2 to 4 weeks.


Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life. For more information please visit us at

Other Information

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

Salary Range: $53,885.00 to $117,808.00 / Per Year

Series & Grade: VN-0610-00/00

Supervisory Status: No

Who May Apply: United States Citizens

Control Number: 453423500

Job Announcement Number: AH-17-JRK-1825751-BU