Festival Foods Cart Runner in De Pere, Wisconsin

Description Job Title: Cart Runner FLSA Status: Hourly Reports To: Front End Manager

A Cart Runner is responsible for maintaining outstanding customer service as per company standards, gathering carts, and safeguarding company assets. Must provide prompt, friendly, reliable service to our customers by properly collecting carts, and by offering accurate location of item information


  • Ensure that each customer receives outstanding service by providing a friendly environment.

  • Be friendly, courteous, cooperative, and able to communicate with associates and customers.

  • Responsible for maintaining standards according to the Front End expectations.

  • Performs prompt parcel pick-up service.

  • Collects shopping carts from parking lot and surrounding areas and returns carts to store in a variety of weather conditions (snow, ice, extreme heat/cold, rain, etc.).

  • Communicate customer requests to management.

  • Support and execute superior customer service.

  • Other duties as assigned.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to bag efficiently while maintaining product integrity

  • Ability to communicate with associates and customers

  • Ability to read, count, and write accurately

  • Ability to operate all equipment necessary to perform the job

PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and lift or push up to 50 lbs on a regular basis. Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.

  • Ability to work varied hours/days, including nights, weekends, and holidays, as needed in all weather conditions

WORK SCHEDULE The Cart Runner is an hourly position that is part-time. The work schedule may include mornings, afternoons, evenings, weekends, and holidays.

Festival Foods serves guests in over 25 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries, we're on a mission! Every business decision we make is based on our "Boomerang Principle"--empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.

Requisition Number: 16-2566

Post Date: 10/9/2016

Title: Cart Runner

Is Position Part-Time?: Yes

Wage Range: HOURLY GRADE 01

City: De Pere

State: WI