Denver Health Clerical Support Specialist-III in Denver, Colorado

Job Summary Under general supervision, performs a variety of clerical duties for the assigned clinic including: patient registration, insurance verification and billing; appointment scheduling and telephone appointment reminders; collection of co-pays; timely updating of all pertinent patient record demographic and payment information; telephone answering and clinic receptionist functions. Assists in the process to re-engage and maintain patients in care.

Minimum Qualifications Education: Graduation from high school or possession of a GED Certificate. Experience: Typical candidate will have one year of clerical experience working in a hospital or medical setting. Knowledge, Skills & Abilities: Knowledge of Microsoft Office. Excellent customer service and communication skills. Knowledge of medical terminology. Telephone and reception skills. Organization and communication skills. Ability to maintain adequate office supplies and forms on the unit Ability to demonstrate professional work behavior by following guidelines as established by policies and procedures. Bilingual skills preferred. Certificate/License/Registration: Valid Colorado Driver’s license must be maintained at all times. For mileage reimbursement, proof of insurance is also required. All Certifications and Licenses required for this job must be kept current as a condition of continued employment.

Denver Health is an integrated, efficient, high-quality academic health care system that is considered a model for the nation. The Denver Health system includes the Rocky Mountain Regional Level I Trauma Center, a 525-bed acute care medical center, Denver’s 911 emergency medical response system, 8 family health centers, 15 school-based health centers, the Rocky Mountain Poison and Drug Center, the Denver Public Health Department, an HMO, and The Denver Health Foundation.

As Colorado’s primary safety net institution, Denver Health is a mission-driven organization that has provided more than $3.3 billion in care for the uninsured in the last ten years. Denver Health is a leader in performance and quality improvements and remains financially secure, in part, due to its nationally recognized implementation of lean principles in healthcare. Denver Health is a major resource to the community, serving approximately 185,000 individuals and 67,000 children a year.

Located just south of downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

“Denver Health is committed to provide equal treatment and equal employment opportunities to all applicants and employees. Denver Health is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Facility: Substance Treatment, 667 Bannock St.

Area of Interest: Administrative/Clerical/Customer Service

Shift Type: Day

Requisition ID: 48478

Employment Type: Full-Time

Minimum: $14.64

Experience Required: 1 - 3 Years

Mid-point: $17.57

Education Required: High School Diploma/GED

Maximum: $20.5