Festival Foods Cart Runner in Eau Claire, Wisconsin


Job Title: Cart Runner II

FLSA Status: Hourly

Reports To: Front End Manager

The Cart Runner II is responsible for maintaining outstanding customer service as per Company standards, gathering carts, and safeguarding company assets. Must provide prompt, friendly, reliable service to our customers by properly collecting carts, and by offering accurate location of item information


  • Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
  • Be friendly, courteous, cooperative, and able to communicate with associates and customers.
  • Responsible for maintaining standards according to the Front End expectations.
  • Performs prompt parcel pick-up service.
  • Collects shopping carts from parking lot and surrounding areas and returns carts to store in a variety of weather conditions (snow, ice, extreme heat/cold, rain, etc.).
  • Communicate customer requests to management.
  • Support and execute superior customer service.
  • Perform other duties as assigned.
  • Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm.


To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to bag efficiently while maintaining product integrity
  • Ability to communicate with associates and customers
  • Ability to read, count, and write accurately
  • Ability to operate all equipment necessary to perform the job


The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and lift or push up to 50 lbs on a regular basis. Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
  • Ability to work varied hours/days, including nights, weekends, and holidays, as needed in all weather conditions* *


The Cart Runner II is an hourly position that is full-time (38-40 hours per week). The work schedule may include mornings, afternoons, evenings, weekends, and holidays within the individual’s availability

All Applicants that meet the above qualifications will be contacted by HR for a phone or in person interview.

Requisition Number: 16-2252

Post Date: 8/23/2016

Title: Cart Runner

Is Position Part-Time?: No

Work Hours: 1st Shift

City: Eau Claire

State: WI