McKesson Retail Operations Manager in Edmonton, Canada

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 17 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we're so much more than a distribution company. We've automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all. At McKesson Canada, you’ll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.Job SummaryReporting to the Regional Director of Operations, responsible to maintain and grow the Guardian/I.D.A/Enterprise customer base. To assist in training and developing in store management, implementation of Banner programs and services, and to provide ongoing store operations consulting to customers. Identify all the operational opportunities at store level and to initiate profitable solutions. Focus is on fulfillment of Banner goals as established and communicated on an annual basis and supported by corresponding measurements.Specific Responsibilities• Establish, maintain and strengthen business relationships with members. • Negotiate the renewal of Banner agreements with the Member.• To assist existing pharmacy owners in increasing sales and profitability• Monitor pharmacy compliance on on-going basis.• On-going implementation of programs, in particular marketing programs, in order to increase private brand sales.• Plan and implement a regular program/call cycle of store visits, with banner stores in the assigned territory.• Prepare and present a business review to the members• Provide comprehensive operational support in all areas; marketing, advertising, pharmacy operations, formulary compliance, point-of-sale (pos) activities, and pharmacy technology usage.• Train members and their employees on best practices in retail merchandising operations: displays, labelling, promotional activities, loss management and profitability analysis.• Influence members to subscribe to the various services offered by the banner and refer them to the relevant stakeholders.• Liaison between the store, Retail Banner Services and preferred suppliers to ensure customer concerns are communicated and resolved• Provide store leads to Business Development, PTS, Home Health Care and Pharmacy Services.• To recruit existing independent pharmacies to join the IDA, Guardian, and Enterprise banner programs• Help develop the network by identifying future sites and prospective members. • Develop branch merchandizing during new start-up, renovation or relocation projects, taking into account the start-up plan, selected programs, sector and clients.• Introduce new members to the banner's programs and services during start-ups, new store acquisitions or the addition of new associates.• Coordinate store grand openings.QualificationsKey Requirements• Grade 12 education minimum, University degree in a relevant discipline; Business preferred• Understanding pharmacy and the business of pharmacy in the BC market place.• 5 years Retail/Pharmacy management experience with strong merchandising and sales background.• Identifying with the independent business person.• Valid Canadian Driver’s License.• Knowledge of retail pharmacy products and operations.• Knowledge of POS and dispensary systems.• Superior organization, planning and time management skills.• Excellent selling and presentation skills.• Superior communication skills both written and verbal.• Demonstrated leadership and people skills.• Able to work with minimal supervision. • Must be able to effectively communicate with all levels within McKesson Canada. Supervision and Communications• No direct reportsBenefits & Company StatementMcKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.McKesson is an equal opportunity and affirmative action employer.Agency StatementNo agencies please.Recruiting Disclaimer The material contained herein is provided for informational purpose only. All open jobs offered by McKesson Canada on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance. The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links. While McKesson Canada attempts to update this site on a timely basis, the information is effective only as of the time and date of posting. By providing your application to McKesson Canada you hereby consent to McKesson Canada obtaining personal information regarding you that is related to the position applied for. You also consent to McKesson Canada transferring your application details to our recruitment partners for their review and assistance. You also consent to McKesson Canada keeping your application on file. McKesson Canada is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals and will accommodate applicants' needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.Category: Sales/Client Management