SAIC Windows Server and Storage Assistant Manager Job in Flexwork, Virginia

Windows Server and Storage Assistant Manager (Job Number:426752)


Job Description:

  • SAIC is hiring a Server and Storage Assistant Manager.

  • SAIC has teamed with the GSA to design, develop, and support the evolution of IT Service Delivery for the GSA Enterprise.

  • GSA IT requires an Information Technology Infrastructure Library (ITIL)-based solution that has an integrated, enterprise-wide focus to deliver shared IT services in accordance with GSA IT’s governance structure and portfolio-based framework.

  • The GSA Enterprise Operations (GEO) program supports a wide variety of technologies including:

  • WAN/LAN networking, Directory Services, Electronic Messaging and Collaboration, Data Centers, Servers and Storage, Desktops, Remote Access, Unified Communications, VTC, Tools, and Project Management.

  • The candidate will support the GEO Program under the Server and Storage team and assist with day-to-day execution of integrated GEO engineering functions that provide critical support for datacenter operations and a wide variety of engineering projects.

  • The candidate will support the GEO Server and Storage Manager and provide leadership and technical guidance to manage and support enterprise-wide technology infrastructure systems engineering and integration activities with a specific focus on server and storage technologies.

  • The Server and Storage Assistant Manager will support the oversight and provide guidance to engineers in each of server and storage functional areas.

  • The candidate will provide architectural and technical guidance about the solutions being developed and guide the teams in conducting planning and execution of IT Service enhancements to promote alignment with the business, supportability, and integration quality, with a focus on server and storage operational readiness of all solutions.

  • The Server and Storage Assistant Manager will assist in planning and directing system monitoring, performance analysis, server/storage management, and enterprise troubleshooting. Assists with devising solutions to operational problems within the capacity and operational limitations of installed equipment.

  • May develop and execute contingency plans for hardware failures including isolated and major outages.

  • Provides internal consulting, technical guidance, information and support.


Required Education/Skills:

  • Bachelor’s degree or equivalent experience and ten (10) years of experience; or a Master’s degree or equivalent experience and twelve (8) years of experience. Equivalent experience substituted for degrees must be in Tier II support, Tier III support, and server infrastructure architecture.

  • 5+ years of experience engineering and operating large IT infrastructure (supporting at least 15,000 users across more than 100 sites).

  • 5+ years of experience performing Enterprise level project implementation and support with strong working knowledge of operating systems and storage infrastructure, virtualization, DNS/DHCP, system backups, cloud technology, knowledge of multiprocessing, threading, concurrency, distributed systems, load balancing, high availability, and COOP/DR.

  • Experience managing diverse groups of engineers working on multiple projects simultaneously.

  • Experience developing technical requirements, project plans and schedules and briefing senior government customers.

  • Experience supporting government customers in unsecure and secure environments, familiarity of government operating standards and applicable guidelines.

  • Experience in performing root cause analysis, risk identification, and risk mitigation.

Desired Education/Skills:

  • ITIL ® Foundation certification. Experience with ITIL methodology; specifically Incident, Request and Change management principles and tracking systems.

  • Certifications: MCSE, PMP, RHCE. NCSE

  • Familiarity with US government network environments and policies (data and voice networks, IT security systems, policies and procedures).

  • Interpersonal skills including the ability to collaborate effectively, self- awareness, and excellent written and oral communications.


SAIC Overview:SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC provides systems engineering and integration offerings for large, complex projects. Headquartered in McLean, Virginia, SAIC has approximately 15,000 employees and annual revenues of about $4.3 billion.

EOE AA M/F/Vet/Disability

Job Posting: Apr 14, 2017, 8:45:27 AM

Primary Location: United States-VA-FLEXWORK

Clearance Level Must Currently Possess: None

Clearance Level Must Be Able to Obtain: Public Trust

Potential for Teleworking: No

Travel: None

Shift: Day Job

Schedule: Full-time

Other Locations: United States-MO-ST. LOUIS, United States-NC-MORRISVILLE, United States-VA-RICHMOND, United States-MD-BALTIMORE, United States-IL-CHICAGO, United States-MO-KANSAS CITY, United States-PA-PITTSBURGH, United States-PA-PHILADELPHIA, United States-FL-ORLANDO, United States-FL-TAMPA, United States-TX-HOUSTON, United States-GA-ATLANTA, United States-OH-COLUMBUS, United States-TX-DALLAS, United States-NC-CHARLOTTE, United States-OH-CLEVELAND