Robert Half Technology Desktop Support Analyst in Franklin, Tennessee

Our client, one of the leaders in the technology industry, in Franklin, TN is looking to grow their infrastructure team! This is a great opportunity to get in with a well-recognized and respected company, best in their industry! We are currently seeking TWO Technicians who meet the below requirements! They are looking for motivated individuals with a strong ethic and base knowledge of IT, who they can develop and train up – GREAT OPPORTUNITY!! This role is for a unique shift, please do not apply if you are not comfortable working these hours. The options are: Mon – Thursday 9:00PM – 7:00AM OR Thursday and Friday 11:00PM – 7:00AM Saturday and Sunday 7:00PM – 7:00 AM Requirements: - 2+ Years in an entry level IT Role (Help Desk, PC Technician, Hardware Analyst, or Desktop Support Technician) - Basic understanding of IT Hardware - Troubleshooting Experience - Strong customer service skills - Good documentation Key Responsibilities: - Provide Support to the End Users (Clients): - Timely resolution and/or escalation of customer issues - Maintain a level of professionalism while engaging with end users - Troubleshoot and document technical issues using ticketing system This is a really great opportunity to begin a long career with a company who will treat you right! Please apply today if you meet the above qualifications are ready to make a move in your career! Call us at 615-385-1977!

With more than 100 locations worldwide, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Through our alliances with industry-leading organizations such as HDI® and the Microsoft® Partner program, we have access to client companies that other staffing firms don't. In addition to our free job search services, we provide our candidates with access to free online technical training and a competitive benefits and compensation package.

Our parent company, Robert Half, once again was named to FORTUNE® magazine's list of "World's Most Admired Companies" and was the highest-ranked staffing firm. (March 1, 2016)

Contact your local Robert Half Technology office at 888.674.2094 or visit to apply for this job now or find out more about other job opportunities.

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Req ID: 03930-0008883086

Functional Role: Desktop Support

Country: USA

State: TN

City: Franklin

Postal Code: 37067

Compensation: $15.50 to $17.50 per hour

Requirements: Hardware Troubleshooting, Help Desk Experience, and Basic IT Networking knowledge