Charter Communications/Spectrum Systems Engineer IV in Greenwood Village, Colorado

JOB SUMMARYNetwork Operations is looking for System Engineer IVs in VideoOperations Engineering. These senior engineers will be responsible forproviding ongoing analysis of video platforms to ensure they are operating asexpected and find potential opportunities for improvement. Senior Engineerswill serve as an escalation point for the Support Center in troubleshootingissues including advanced vendor escalations and management. As a member ofthe Video Operations Engineering team partner with Product, AE and SE teamsto provide operational feedback to their video efforts and audit all handoffsfor operational readiness. These directors will responsible for training therest of the Video Operations team in build and support activities. MAJORDUTIES AND RESPONSIBILITIES Be the gate into production from engineering. - Operationalize engineering changes to ensure they are production ready - Ensure changes Do No Harm - Provide training and documentation to Support and Planning andImplementation teams - Provide operational design guidance to Advanced Engineering andSoftware Engineering for future technology plansBe the team that solves wickedhard problems - To be the most technically proficient team at Charter on VideoApplication Platform, Mystro Backoffice and/or Video Microservicesoperating in AWS (Amazon Web Services) and VM Ware. - Be the team that others come to when they can t figure something out - Perform initial complex implementations - Oversee production defect managementHelp the 24x7 Video Support Centerbe successful - Train and equip consumer organization personnel with knowledge andtools to resolve 90% of any issues they encounter. - Ensure AWS Systems capacity is managed - Drive tools development that detect and prevent outages and implementthem. - Manage Vendor Relationships Actively and consistently support allefforts to simplify and enhance the customer experience.ESSENTIAL JOB FUNCTIONS:This position(s) requires an experienced SeniorEngineer with an extensive background working with the Mystro Back Office(MBO) and all of its applications, including: VOD, RTA (Start Overand Look Back), Dynamic Ad Insertion, Caller ID on TV, Voice Zone,Remote DVR, VOD Portal, Advanced Search, among others.This role willprimarily be responsible for leading initial deployment efforts on the MBO,including performing upgrades, improving our virtualized platform,applying and/or supporting patches and working closely with our vendorpartnersREQUIRED QUALIFICATIONS, SKILLS/ABILITIES AND KNOWLEDGEAbility to read,write and speak the English languageAbility to communicate with employees, customers, suppliers, inperson, on the phone, and by written communications in a clear,straight-forward, and professional mannerAbility to make decisions and solve problems while working under pressure5+ years of experience working on Linux or other Unix systems. Experiencewith software source control tools such as Perforce or getExperience withLinux shell scripting environments such as bash. Ability to write cleartechnical documentation for use by developers and testers and engineersAbilityto work under limited direction and handle multiple assignments simultaneouslyMust possess excellent verbal and written communication skills Should be aleader that can facilitate and build team consensus and interact with both theleadership and the implementation teams. This position may require workingmaintenance window to apply system updates. Great attention todetailExperience with virtualized platforms, VMware, VMware Cloud Formsand/or other virtual platforms such as OpenStack or AWSPREFERREDQUALIFICATIONS:2+ years using dynamic scripting languages such asPython, Ruby, or Groovy. 2+ years using tools for deploying softwaresuch as expect, Chef, or Puppet3+ years of experience driving newsystems implementation and improvements with an excellent on-time trackrecord.1+ year of Splunk application dashboard expe