Fairmont Room Attendant (On-Call Late Checkout) in Hamilton, Bermuda

Primary Location

Room Attendant First impressions are everything! As a Room Attendant with Fairmont Hotels & Resorts you will have the opportunity to create lasting memories for every Guest, ensuring Guest rooms are comfortable, inviting and clean. The luxury our Guests experience will ensure their return.

Hotel Overview:

At Hamilton Princess & Beach Club, our approach to Human Resources begins with selecting the best candidates to join our global team of service professionals committed to turning moments into memories for our guests. As a member of our Housekeeping team you will have the opportunity to create lasting memories for every Guest, ensuring Guest rooms are comfortable, inviting and cleaned to Fairmont Standard.

Summary of Responsibilities:

Reporting to the Floor Supervisor, responsibilities and essential job functions include, but are not limited to, the following:

  • Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues

  • Providing warm, sincere and engaging service that ensures Guests feel valued

  • Ensure guest rooms are cleaned to exacting Fairmont standards

  • Report any maintenance defects in guestrooms and surrounding areas to Royal Service

  • Report ‘out of service’ rooms to Floor Supervisor or housekeeping office

  • Treat each and every Guest as a unique individual

  • Anticipate Guests’ needs with thoughtful and personal touches

  • Resolve Guest problems and never saying “no” without offering an alternative

  • Be an ambassador for the Brand, Hotel, Community and Colleagues

  • Be guided by Fairmont core values; respect, integrity, teamwork and empowerment

  • Clean and stock linen closet at the end of your shift

  • Turn in all lost and found items to Security following standard procedure

  • Provide night service (refresh rooms in the evening when required)

  • Perform other duties assigned by the Supervisor, Executive housekeeper and Housekeeping Managers

Employee Status


  • Previous housekeeping experience in a luxury hotel environment is an asset

  • Excellent communication and organizational skills

  • Must possess a strong work ethic and be able to work efficiently in a demanding, fast paced environment

  • Must be physically fit and have the ability to stand, lift, push and pull for long periods during shift

  • Ability to work well under pressure

  • Knowledge of all hotel facilities and surrounding area is an asset

Physical Aspects of Position: Physical aspects of the position include but are not limited to the following:

  • Walking, standing, bending, pushing and pulling anywhere from 2 – 6 hours a day.
  • Does not lift weights exceeding 25 lbs.
  • Requires constant repetitive motion.
  • Environmental stress is high – work in extreme weather conditions, high noise level and utilize hazardous machinery.

Visa Requirements: Must be legally eligible to work and reside in Bermuda.

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Primary Location: Bermuda-Hamilton-The Fairmont Hamilton Princess

Employee Status: Regular

Job Level: Colleague

Schedule: Casual

Shift: Evening Job

Travel: No

Closing Date: 27.Jan.2017, 11:59:00 PM

Req ID: HAM00764