G4S Secure Solutions (USA) Inc. Control Room Officer - Part Time (Hayward, CA) in Hayward, California

Job Introduction:

The world’s leading private security organization, G4S, has an immediate job opportunity for a Control Room Officer. G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.

Role Responsibility:

  • Access control; request badges for visitors and vendors to control access; request vendor unlocks from patrol officers; create tickets as requested
  • Alarm response/monitoring; request alarm location response from Patrol Officers; gather information regarding all alarms and log in daily report; set-up and acquire approval for masking requests
  • Perform access control requirements including but not limited to badging procedures, photographing, greeting visitors, reconciling badges, enforcing equipment policies
  • Effectively use various software including but not limited to electronic ticketing and management systems and other software packages as needed
  • Communicate/dispatch the Security Team during emergencies/potential emergencies/security breaches/potential security breaches
  • Communicate with building occupants during emergencies/potential emergencies and with local police and fire emergency personnel regarding on-site emergencies
  • Contact Site Management and Security Management as outlined for all required correspondence in accordance with the Notification Matrix
  • Proactively monitor security systems; including but not limited to Access Control, Intrusion Alarm, CCTV, audio communication, building automation, environmental, and fire, life and safety systems
  • Ensure facility, employee, contractor and visitor safety and reduce the likelihood of incidents through effective utilization of technology, with emphasis on providing a measurable impact on crime, infrastructure and medical emergencies
  • Provide clear and concise documentation of all incidents through available logs, shift pass- down, and incident report writing systems
  • Ensure clear and concise oral and written communication is provided across shifts, and to multi-tier management and security personnel

The Ideal Candidate:

Education, Licenses and Certifications Required
  • Must possess a high school diploma or equivalent
  • Pass a State licensing test if driving a company-owned or client-provided vehicle
  • Must possess a current and valid Bureau of Security and Investigative Services (BSIS) Security Officer License issued by the State of California
  • Must possess, or be able to obtain, certification in each of the following:
  • Cardiopulmonary Resuscitation (CPR)
  • Automated External Defibrillator (AED)
  • First Aid
Type and Length of Specific Experience Required
  • Must possess one or more of the following:
  • Associate's degree or higher in any discipline
  • Service in the active duty military, military reserves or National Guard
  • Service in auxiliary police or police cadets
  • Minimum of one year verifiable and successful security experience
Skills Required
  • Ability to operate radio or telephone equipment and/or console monitors
  • Ability to interact cordially and communicate with the public
  • Effective oral and written communication skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail
  • Must be at least 18 years old or the minimum age required by the State, if higher
  • Must be able to speak, read, and write clearly and effectively in the English language
  • Must have access to reliable transportation
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
  • Must not use illegal drugs. Must be able to pass a drug test with negative results (except when undergoing documented medical treatment).
  • Must submit to an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit checks if applicable
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military
  • Upon acceptance of a job offer, must be able to pass the following:
  • MMPI - Psychological testing, if armed or otherwise required
  • Physical exam, if armed or required by client contract
Physical Requirements and Environment

*Environment: *Indoor, minimal exposure to extreme temperatures is expected

*Major activity: *Sitting in front of multiple computer monitors for 8 to 12 hours a day

*Physical efforts to carry out job duties: *Sitting, minimal to no stooping or kneeling.

EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

G4S is an Equal Opportunity/Affirmative Action Employer*and an Alcohol- and Drug-Free Workplace*

If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.

Job Reference: SS48281

Number of Positions: 4

Job Category: Security/Protective Services

Contract Type: Part Time

Salary: $20 - $20

Location: Hayward

G4S Region: Americas

Country: United States

G4S Business Unit: Secure Solutions

Closing Date: February 12, 2017