Belk, Inc. Estee Lauder Cosmetics Beauty Advisor Palladium@Deep River Belk #424 in High Point, North Carolina

Estee Lauder Cosmetics Beauty Advisor Palladium@Deep River Belk #424

High Point, NC, United States

Job Id#: 15941

Date published: 19-Jun-2017

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Position Summary:

Position Summary

The Cosmetics Beauty Advisor reports to the Sales Team Manager / Assistant Store Manager / Store Manager and ensures the uniform execution of the Belk direction within their store.

Key responsibilities include:

  • Maintaining floor and stock areas consistent with store standards in presentation and hygiene requirements

  • Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department

  • Ensuring timely set-up including signage for promotional events

  • Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV’s

  • Maintaining Belk and vendor professional dress standards (uniforms) and appearance

  • Cooperating with fellow associates and management

  • Complying with store policies concerning attendance, tardiness, and associate handbook

  • Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager / Assistant Store Manager / Store Manager

  • Assisting with all non-sell duties as assigned by Counter Manager / Sales Team Manager / Assistant Store Manager / Store Manager where appropriate

Essential Functions/Responsibilities:

Essential Functions

Sales:

  • Meeting or exceeding personal sales per hour goals

  • Being a role model and demonstrating excellent selling skills and customer service

  • Executing successful promotions and special events/pre-sells/GWP’s

  • Driving sales through customer clienteling

  • Work with store management to optimize business to business

  • Achieving assigned $ line goal

  • Identifying and reducing shrinkage in area

Customer Service:

  • Meeting or exceeding SPH goal

  • Meeting or exceeding credit application goals

  • Thanking each customer by name following a purchase

  • Handling each transaction efficiently and accurately

  • Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)

  • Building customer clientele base

  • Recording and protecting personal identifying customer information

Requirements/Qualifications:

Position Requirements

Education & Experience

  • No education requirement

  • Experience in retail preferred

  • Excellent communication skills

Physical:

  • Ability to use computer keyboard, standard telephone and other related business equipment

  • Hand manipulation to remove sensor tags

  • Ability to push / pull 100-500 pounds when moving stock carts

  • Task demands vary in each department because of the different types of merchandise

  • Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes

  • Ability to apply treatment/make-up to customers face

Miscellaneous:

  • Must be able to work a flexible schedule including evenings & weekends, due to shift rotation

For reasonable accommodation information for an ADAAA qualified disability please see Belk Associate Handbook for policy and procedures.

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