Regions Bank Collections Specialist in Hoover, Alabama

At Regions, we are currently seeking a Collections Specialist I to conduct inbound and outbound collection calls for the purpose of resolving the delinquency status of past due customers. This is a fast paced environment where excellent customer service skills are crucial and proficiency in typing / keyboarding is huge plus.

This position requires the tracking of time and is eligible for overtime under the non-exempt FLSA classification for hours worked in excess of 40 per week.

Primary Responsibilities

•Collect delinquent payments

•Work with customers to prevent liquidation while minimizing company interest losses

•Document activity

This position is incentive eligible.


•High school diploma or GED

Skills / Competencies

•Accurate typing, spelling and grammar skills

•Familiar in applicable computer software systems to include word processing, databases and spreadsheets

•Excellent written and oral communication skills

•Excellent organizational and customer service skills

•Good analytical and problem solving skills, including attention to detail

Additional Preferences

Must be available to work the following shifts: Monday to Friday 9:30am to 6:00pm OR 10:30am to 7:00pm. Occasional Saturday shift 8am to 12pm.


Medical, dental, vision, and life insurance

Paid time off including vacations and holidays

401K and Tuition Reimbursement

Opportunity for growth

Excellent Incentive plan

EEO / AA / Minorities / Females / Disabled / Veterans

Job Collections

Title: Collections Specialist

Location: Alabama-Hoover

Requisition ID: 1613332