JPMorgan Chase Cyber Operations Integration Manager in Jersey City, New Jersey

Cyber Operations Integration Manager


JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at

Cybersecurity is chartered with managing and directing the security programs focused on the discipline of cybersecurity design, implementation, analytics, threats, monitoring, response, and investigation across the organization. Our core services are focused on assuring the security of the computing environment, protecting customer and employee confidential information, and complying with regulatory requirements globally. This is accomplished through strong information risk governance, active collaboration with business risk managers, and providing high quality security solutions and services which enable improving the organization's overall risk posture.

Cybersecurity Officers protect the firm's people, clients, and information assets - ensuring the safety and soundness of the firm's business operations. Cybersecurity personnel provide subject matter expertise, thought leadership, guidance, best practice and support across all business and technology groups firm-wide as it relates to the security of JMPC, it’s products, processes, and technology

The Global Cybersecurity Operations Integration Manageris part of the Operational Excellence team, and is responsible for developing and implementing the Content Framework, and driving quality and efficiency improvements across the Cybersecurity Operations team. They ensure goal alignment between stakeholder teams, conduct root cause analysis, monitor performance indicators, and implement improvement opportunities. In addition, the Integration Manager leads the content engineers, who are responsible for the development and tuning of monitoring rules, aligned to the Security Event and Incident Management roadmap strategy.


  • Leads the design, analysis, development, and/or delivery of Cybersecurity products and services

  • Cultivates trust through personal and team relationships with senior management and key stakeholders inclusive of MD’s

  • Contributes to the definition of the strategic roadmap and its execution; inclusive of R&D of emerging industry trends

  • Employs approved defense-in-depth principles along the kill chain to eliminate risk and vulnerabilities and improves security controls

  • Promotes the identification of threats and risks to drive the selection of cost effective security controls

  • Oversees and directs incident response, risk reviews, and vulnerability assessments

  • Identify and monitor key performance indicators to ensure controls are operating as designed and as efficiently as possible

  • Articulate complex Cybersecurity problems and comfortable presenting solutions to Senior Management in business language while driving resolution

  • May include direct accountability for people management and financial budgeting

  • Embrace & promote cultural embodiment of group and firm

Manage a team of analysts and technical personnel focused on improving Global Cybersecurity Operations detection capabilities.

  • Define integrated content strategy to further cyber defenses in collaboration with both the cybersecurity technology and cybersecurity operations organizations

  • Drive collection of cybersecurity operations business and technology requirements, including alerting and analytics, to assist in furthering its mission

  • Assess impact of both the Firmwide Cybersecurity Program and BAU projects on Cybersecurity Operations

  • Develop & maintain a 'coverage heat map' to provide constant situational awareness of current status and limitations of data collection capabilities and visibility

  • Develop approaches to ensure collection-to-alerting processes are working as designed

  • Engage with Threat Intelligence to ensure threat use cases are mapped to collection-to-alerting execution.

  • Engage with lines of business to ensure collection-to-alerting infrastructure is business aligned. Critical applications of the firm need to have the correct monitoring and data flows to cover all threat use cases relevant to those business systems.

  • Quality control and oversight of workflow and data collection to ensure metrics generated are based on high-quality inputs

  • Define enhancements to workflow management systems to drive efficiency and automation of analyst tasks


  • Deep experienced knowledge of operations practices, risk management processes, principles, architectural requirements, and threats & vulnerabilities in the context of Cybersecurity as well as incident response handling methodologies as they apply

  • Well versed in national and international laws, regulations, policies, and ethics as they relate to Cybersecurity and specifically in the financial industry

  • Expertise in multiple disciplines, optimizes Cybersecurity products and services through the lifecycle

  • Recognized expert in their field, creating competitive advantage through the application of leading-edge technologies and methodologies

  • Understands Agile and is seen as an expert and leader in this area

  • Able to influence strategy at the group level, and firm level where applicable

  • Extensive industry experience in a large, mission-critical environment.

  • Considerable cyber defense experience

  • Bachelor's Degree in Computer Science or related field.

  • Strong communication skills both written and verbal

  • Deep understanding of the Cyber analyst and analyst processes

  • Passion for Cybersecurity data and how to unlock its potential

  • Teaming attributes to work across organizational boundaries

  • Comfort working in a high pace environment with tight schedules, dynamic priorities and high visibility

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.

Job Technology Operations

Primary Location US-NJ-Jersey City-NOC 5 - 575 Washington / 02969


Schedule Full-time

Job Type Standard

Shift Day Job

Req ID: 170027132