Aon Corporation Junior Technology Specialist in Kraków, Poland

Job Description Key responsibilities:

  • Understands the culture and expectations of our clients and works to meet these expectations, sharing this knowledge with other colleagues in the team

  • Acts as the primary point of contact for all internal customers in application support matters

  • Responds to all queries with-in defined Operational Level Agreements and Service Level Agreements

  • Develops a good understanding of Service Level Agreements in the team and proactively highlights and escalates trends and service delivery issues

  • Identifies records and mitigates risks in the team, escalating them as appropriate

  • Identifies, shares and implements best practice with-in the team

  • Identifies opportunities for, plans and implements innovative ideas for process improvement to increase productivity and overall client experience

  • Participates in and implements internal and client identified change projects

Requirements:

  • Working experience in an international or outsourcing company required

  • Some experience within technology and application development industry would be an asset

  • MS Office package – Strong knowledge of Excel

  • English Language – C1 Level is required (CEFR scale or equivalent)

  • University degree in IT, Computer sciences or other business related area would be an asset

  • Strong analytical and problem solving skills are required

  • Problem management skills are mandatory

  • High level of self-motivation and proactivity is required

We offer:

  • A promising career path and individual development plan

  • A large number of career opportunities in different business areas

  • Cooperation with young, energetic and craving for knowledge colleagues just like you

  • The opportunity to build strong and meaningful relationships with clients and influence their business

  • The best medical cover on the market with free dental care

  • Generous and competitive benefits package (multisport cards, insurance, vouchers – find out what else is waiting for you!)

  • Offices in close proximity to Krakow’s city centre

  • The chance to participate in social events and charity actions

Please attach CV in English only.

Please attach CV in English only.: 13159

Job number: 13159

Location: Poland, ML, Kraków