Randstad business process analyst in kuala lumpur, United States
business process analyst in Kuala Lumpur
posted:06 october 2016
locationkuala lumpur,wilayah persekutuan
job categoryHuman Resources
contactnurfazilah mohamad tajuddin, randstad sourceright
About Randstad Sourceright
Randstad Sourceright (RSR) is a global talent leader, providing solutions and expertise to help companies position for growth, execute on strategy, and improve business agility. Randstad Sourceright is currently running 180+ RPO Programs and 500+ Managed Service Programs in more than 70 countries.
About the job
This is an individual contributor role, where the ideal candidate will be working very closely with a team of subject matter experts in supporting overall business process improvements initiatives within the business. In this job, you will be supporting specifically around business process analysis, business process mapping, business process efficiency improvement, and participation of technologies implementation.
Key responsibilities include:
You will work closely with the business to identify, analyse and document core business processes and workflows
You will ensure existing business process libraries are current and updated
You will contribute in SOP manuals developments
You will participate in change management within the business in implementing business processes
You will participate in technology programs implementation within the business
What you will bring:
You will have good understanding around outsourcing business
You will have at least 3 years of overall work experience, ideally within BPO environments, and/or recruitment environment.
You are competent in using with MS Visio, and MS office, specifically in MS Words and MS PowerPoint or equivalent (preferably Google docs and Google Presentation)
You will have strong communication skill, able to articulate abstract concepts with all levels of stakeholders
About the team
We believe in the power and potential of people, and this absolutely holds true for our own employees. Our culture is and always has been open, friendly, professional and driven. In fact, the diversity of the company and our market is so dynamic that many people stay with us for a long time.
Are you ready to join us? Take your career to the next level and apply now!
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MS Visio, and MS office, Google docs and Google Presentation