Fairmont Chief Steward in Kunshan, China

Primary Location
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Chief Steward

** At Fairmont Hotels & Resorts, our financial operations thrive with the commitment of Colleagues and Leaders who model our values of Respect, Integrity, Teamwork and Empowerment. Showcase your leadership and numerical strengths as Assistant Financial Controller, where your accuracy and attention to detail will inspire the same qualities in your team members.

Hotel Overview:Nestled along the shores of the legendary Yangcheng Lake, Fairmont Yangcheng Lake is a luxury five star resort with over 80 hectares of lush parkland, recreation facilities and Yue Feng Organic Farm. The hotel features 200 guest rooms with lakeside views plus an additional 25- room VIP villa, 1,600 square meters of function space, a Willow Stream Spa and Health Club and 5 Food and Beverage Outlets, including high-end signature Chinese Restaurant.

Summary of Responsibilities:

Reporting to the Management, responsibilities and essential job functions include but are not limited to the following:* *

  • Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
  • Lead and manage the Stewarding team in all aspects of the department and ensure standards are followed
  • Balance operational, administrative and Colleague needs
  • Conduct regularly scheduled departmental meetings
  • Supervise and maintain the sanitation of kitchen equipment and other areas assigned
  • Ensure all banquet event orders are reviewed and ensure proper set-ups are in place
  • Prepare monthly reports on shortages in chinasilverware and equipment and requisition replacements as required while following budget guidelines
  • Work closely with the Chef, Director of Banquets/Catering to anticipate guest needs
  • Order and control all inventory of cleaning compounds
  • Ensure all equipment is in working order and report any items in need of repair
  • Follow department policies, procedures and service standards
  • Maintain a clean and safe work environment
  • Other duties as assigned
Employee Status

Qualifications:

  • Previous leadership experience in a Stewarding department required
  • Strong interpersonal and problem solving abilities
  • Computer literate in Microsoft Window applications required
  • University/College degree in a related discipline an asset
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements: Must be legally eligible to work in China

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS

At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Primary Location: China-Kunshan-Fairmont Yangcheng Lake

Employee Status: Regular

Job Level: Management / Supervisory

Schedule: Full-time

Shift: Day Job

Closing Date: 14.Feb.2017, 11:59:00 PM

Req ID: KUN01326