Abbott Manager, Commercial Training in Lake Forest, Illinois
Abbott is a global healthcare company devoted to improving life through the development of products and technologies that span the breadth of healthcare. With a portfolio of leading, science-based offerings in diagnostics, medical devices, nutritionals and branded generic pharmaceuticals, Abbott serves people in more than 150 countries and employs approximately 73,000 people. Please note that candidates need to be eligible to work in the U.S. without Abbott sponsorship.
Primary Job Function:
Training and Development Overview: Conceive and implement short, medium and long term knowledge, skill and business process training strategies, in coordination with area sales, marketing and business leaders. Design, develop and deliver training programs to all positions enhancing and impacting the performance of the US commercial organization. Continue to update and maintain the entire training curriculum to address the evolving needs of the commercial organization, including new and pipeline products. Manage the assessment of training effectiveness and take corrective actions to continually improve the quality of training delivered. Identify and deliver training programs addressing the broader needs of the organization, with appropriate measures of impact.
·Training Tactics: support local sales/field service/marketing organization in identifying and executing existing programs to address skills needs
·Knowledge Assessments: ensure prompt execution of testing and assessment of areas for focus in training
·Training Delivery: Leads team that executes training programs and delivers in a classroom or field based setting. Where appropriate, utilize global programs and deliver to US market in their entirety, but with special emphasis on areas of need.
Organization Communication: ensure appropriate information shared early and often with team participants and stakeholders. Ensure trainers debrief managers responsible for trainees as to performance in class or field setting
Core Job Responsibilities:
Responsible for implementing and maintaining the effectiveness of the quality system.
A. Develop and implement a comprehensive multiyear training strategy for all parts of the organization (both new hires and current employees) including but not limited to knowledge, skills, coaching, business processes and measure the effectiveness of the transfer of knowledge and skills
B Customize and fully implement fundamental and advanced selling skills training, maintain and expand the implementation of manager coaching training to ensure knowledge and skill
C. Establish executive management relationships both internal and external to provide added value to training programs and delivery
D. Ensure that field trainers are prepared and qualified to conduct appropriate training in the field
E. Assesses on an ongoing basis the effectiveness of materials and class structure
Position Accountability / Scope:
The incumbent is responsible for setting and driving training priorities consistent with the business objectives of the US commercial organization; planning, maintaining and assigning training resources to ensure the needs of the organization are met; providing leadership by influencing Business Leaders, and ADD USO senior leadership team. Timely and effective training of employees to achieve positive and immediate business impact resulting in customer satisfaction. Ongoing evaluation of skills and training needs throughout the Commercial Organization with programs delivered to support the needs. Position held accountable for developing, implementing and measuring the impact of training strategies. Finally the individual will play an increasingly important role as ADD refines their business model from revenue to Economic Profitability.
Bachelor's level degree required.
Minimum Experience / Training Required:
5-10 years Commercial experience, preferably in ADD.
3-5 years successful experience in managing people.
Outstanding presentation and communication skills
Demonstrated superior selling/support skills and product knowledge in previous assignments.
Successful training experience preferred
JOB FAMILY: Sales-Sales Training
DIVISION: ADD Diagnostics
LOCATION: United States - Illinois - Lake Forest
WORK SHIFT: Standard
TRAVEL: Yes, 25 % of the Time
MEDICAL SURVEILLANCE: No
SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://18.104.22.168/content/common/External/EEO_English.pdf
EEO is the Law link - Espanol: http://22.214.171.124/content/common/External/EEO_Spanish.pdf
Abbott is about the power of health. For more than 125 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 150 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.
The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.
We invite you to explore opportunities at Abbott , to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.