Robert Half Technology Desktop Support in League City, Texas
Provide prompt, friendly customer service
Configure and support desktop and laptop PCs
Contribute to development of images for desktop, laptop PCs and MAC OS PCs (laptop and Desktop)
Create installable packages for MAC OS software
Operate and support a variety of PCs and peripheral equipment which include printers, network interface cards, and scanners
Support high volume and high quality printing and multi-media
Relocate, assemble, and install equipment
Troubleshoot problems with PCs, peripheral equipment, network connectivity, and software
Back up and restore data as needed or scheduled
Plan, design, and act on environment requirements for laptop and desktop equipment and users
Interact with customers, peers, management with a positive and professional attitude
Participate in special projects, as necessary
Develop a thorough understanding of Academy's policies, procedures and safety rules Duties may change; team members may be required to perform other duties as assigned
Technology doesn't change the world. People do.
As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.
Leader among IT staffing agencies
The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.
Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2017 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 04130-9500775151
Functional Role: Account Executive/Staffing Manager
City: League City
Postal Code: 77573
High school diploma or equivalent required
A+ Certification , Network+, MSDST Certification(s) preferred
4+ years prior desktop support experience, which includes extensive hands-on troubleshooting of hardware and software issues
Experience with current Windows operating systems required
Comfortable using remote takeover tools and knowledge of scripting and other automation techniques preferred
Exposure to MAC OS preferred
Apple Certified Technical Coordinator preferred
Experience with Copy or Print Production support preferred
Ability to work well under pressure while consistently meeting time sensitive deadlines
Analytical with strong problem-solving abilities and creative resolution skills
Strong interpersonal, written, and verbal communication skills to interface effectively with individuals at various levels
Self-motivated, with the ability to work on multiple projects in a fast paced environment
Up to 5% travel, as needed
Acceptable level of hearing and vision to perform job duties