Naval Medical Command MEDICAL SUPPORT ASSISTANT (OFFICE AUTOMATION/OA) in Lemoore, California

Naval Medical Command
Few vacancies in the following location:
  • Lemoore, CA
Work Schedule is Full Time - Permanent

Opened Monday 10/17/2016 (6 day(s) ago)

** Closes Monday 10/24/2016 (1 day(s) away)

Job Overview

The Navy and Marine Corps team offers innovative, exciting and meaningful work linking military and civilian talents to achieve our mission and safeguard our freedoms. Department of the Navy provides competitive salaries, comprehensive benefits, and extensive professional development and training. From pipefitters to accountants, scientists to engineers, doctors to nurses-the careers and opportunities to make a difference are endless. Civilian careers-where purpose and patriotism unite!

This selectee for this position serves as a Medical Support Assistant in one of the various clinics for Naval Hospital Lemoore located in Lemoore, California.

  • Performs a variety of receptionist duties associated with patient care and treatment.
  • Receives patients in the clinic and via telephone in order to determine the nature of their visit/phone call.
  • Verifies patient information to determine accuracy.
  • Schedules medical appointments for patients and conferences/meetings for staff.
  • Confirms patient's eligibility for treatment within the Defense Eligibility Enrollment Reporting System (DEERS) or via Military Identification card, hospital identification card or Composite Health Care System (CHCS).
  • Responds to various general medical, personnel, and administrative inquiries and/or complaints.
Travel Required
  • Not Required
Relocation Authorized
  • No
Job Requirements
Key Requirements
  • You must be a US Citizen.
  • Males must be registered or exempt from Selective Service.
  • Selectee must be determined suitable for federal employment.
  • Selectee may be required to successfully complete a probationary period.
  • Selectee is required to participate in the direct deposit pay program.
  • This position requires the ability to obtain a SECRET clearance.
  • A qualified typist is required.
  • See Other Information section for additional requirements.

GENERAL EXPERIENCE: Applicants must have ONE year of progressively responsible clerical, office, or other work, preferably in an outpatient health care setting that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.

Additional qualification information can be found from the following Office of Personnel Management web site:

You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

As part of the application process, you must complete and submit an occupational questionnaire. To preview this questionnaire and determine if your experience matches the required skills for this position, click the following link: View Assessment Questions

Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.


Applicants may substitute the following education for the required experience, provided it demonstrates the knowledge, skills and abilities necessary to do the work of the position: 2 years (60 semester hours) successfully completed education above high school level that was obtained in an accredited business or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. Possession of the requirements must be verifiable via SUBMITTING A COPY of the transcripts or completed degree/ diploma with your application.


Equivalent combinations of education and experience may be combined to meet the total qualification requirements.**

Are you using your education to qualify? For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you must submit a copy of your transcripts or an itemized list of college courses which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned). See OPM's General Policies for information on crediting education.

Education completed in foreign colleges or universities may be used to meet the qualification requirements if the applicant can provide documentation indicating that the foreign education is comparable to that received in an accredited educational institution in the United States. It is the responsibility of the applicant to provide such evidence when applying for further information, visit:

A SECRET security clearance is a requirement of this position. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a position offer or removal.

A favorable ANACI (Access National Agency Check and Inquiries) background investigation is required for noncritical sensitive positions with access to network systems.

A qualified typist is required. (This position requires a typing proficiency of at least 40 words per minute; based on a 5 minute sample with 3 or fewer errors.)

In accordance with BUMED INST 6220.9B, this position has a mandatory seasonal influenza vaccination requirement and is therefore subject to annual seasonal influenza vaccinations. Applicants tentatively selected for appointment to this position will be required to sign a statement (Condition of employment) consenting to season influenza vaccinations.

Telework may be authorized.

Complete transcripts include, however are not limited to: student's name, name of educational institution, course title, semester/quarter hours, and grade/degree earned to include date(s), as applicable.

Security Clearance


Additional Information
What To Expect Next

When the application process is complete, your application will be reviewed to determine if you meet the hiring eligibility and qualification requirements for which you requested consideration. You will be rated based on the information provided in your resume and responses to the questionnaire, along with your supporting documentation to determine your level of knowledge, skill, and ability, related to the job requirements.

Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews, and once the selection is made, you will receive a notification of the decision.

Stay informed of changes to your application status by signing up for automatic email alerts at:


Department of the Navy offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, a 401K-type retirement plan, and an Employee Assistance Program. More information can be found at:

Other Information

This Position is covered by the Department of Defense Priority Placement Program.

Additional vacancies may be filled by this announcement.

A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.

The Department of the Navy uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, visit

* Federal Annuitant Information:* The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at:

ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating of 85 or higher. For more information about ICTAP eligibility please review the following link:

Veteran's Preference Information

Military Spouse Preference (MSP)

Salary Range: $28,886.00 to $37,551.00 / Per Year

Series & Grade: GS-0679-04/04

Supervisory Status: No

Who May Apply: United States Citizens

Control Number: 453587800

Job Announcement Number: EA70679-04-1825820PC494550D