RCN Becocom LLC Systems Maintenance Technician in Long Island City, New York

#Description Systems Maintenance Technician

RCN, a growing leader in telecommunications providing “Triple Play” cable, telephone and internet service in Manhattan & Queens is seeking dynamic individuals to join our award winning team!! If you have prior system maintenance experience in a telecom/cable environment and can provide outstanding customer service then you are exactly who we are looking for!

We are currently seeking entry level System Maintenance Technicians (SMT) to join our technical operations team. The SMT position provides exceptional plant maintenance system support, troubleshooting & repair of plant maintenance equipment including: coaxial cabling, line extenders, trunk stations, power inserters, taps, equalizers, etc., performing pole transfers, conducting CLI performance testing and problem resolutions, etc.

Duties will include but are not limited to:

  • Installation of new plant equipment to existing physical plant

  • Troubleshoot, identify, and repair forward and return path problems on the HFC plant

  • Maintain and test all power supplies, amplifier, signal integrity of all subscriber tap ports, pole and span hardware

  • Maintain compliance with all rules including FCC, OSHA, NEC, NESC & other mandatory certifications

  • Assist Service & Installation personnel as needed

As a member of the RCN team you will benefit from ongoing training with the most up to date, cutting edge technology and offer a classroom style training environment as well as supervised hands-on field training. Our leadership and management team will provide over 25 years of industry knowledge, expertise and valuable support.

RCN offers various certification trainings, tuition reimbursement, competitive salary & benefits package, 401K and much more!

#Requirements Skills & Requirements:

  • Previous experience as a line, service, installer cable technician

  • Customer service focused

  • Ability to work independently; quick thinking

  • Organized and responsible

  • Professional appearance

  • Schedule flexibility; Overtime & on-call availability

  • Ability to lift and carry up to 80 lbs

  • Certification to operate bucket trucks

  • Climbing ladders, poles, buckets; must be able to work at specified heights & crawl spaces

  • Must be able to work outdoors during adverse conditions

  • Knowledge of VoIP service

  • Valid Driver’s License

Education & Experience:

  • High School Diploma or General Education Degree (GED)

  • One year certificate from college or technical school or three to six months related experience and/or training or equivalent combination of education and experience, preferred but not required

  • Proficient in Windows and Apple based networking

  • Basic computer, electronic, software knowledge

  • Completion of NCTI and/or SCTE, preferred but not necessary

At RCN we provide a "fun and exciting" working environment driven by our commitment to always take care of our customers and each other!

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Requisition Number: 16-0265

Post Date: 10/5/2016

Title: Systems Maintenance Technician

City: Long Island City

State: NY