KLINKE CLEANERS Customer Service in MADISON, Wisconsin

JOB REQUIREMENTS: Klinke Cleaners is currently looking for part-time customer service representatives for our Capital location. We are looking for availbility between 6:45am and 6:30pm Monday through Friday and Saturdays between 9am and 4:30pm. Along with the responsibilities listed below this individual must handle customer clothing. Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Determine charges for services requested, collect deposits or payments, or arrange for billing. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Refer unresolved customer grievances to designated departments for further investigation. Solicit sales of new or additional services or products. Check to ensure that appropriate changes were made to resolve customers' problems. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. ***** OTHER EXPERIENCE AND QUALIFICATIONS: No experience necessary but experience in customer service and cash handling would help. ***** APPLICATION INSTRUCTIONS: Apply In Person: A paper application can be filled out and returned to the store or you can call Sarah at 608-620-7594! Apply Online: www.klinkecleaners.com/jobs