NorthStar Memorial Group Staff Associate in Memphis, Tennessee
At NorthStar Memorial Group, we choose collaboration over bureaucracy. Here, everyone has a chance to lead. We encourage & empower our people at every level to speak up, be heard, and watch their ideas become realities. Degreed & non-degreed professionals, labor workers, industry experts – people from all career and experiential backgrounds have the opportunity to find a home here.
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We are seeking a Staff Associate for Memorial Park Funeral Home in Memphis, TN. This position is responsible for providing assistance to location management by assisting in tasks as needed to ensure clients and guests are satisfied with their memorial services. The successful candidate will have strong planning, organizational and time management skills.
Establish and maintain strong business relationship with families
Assist funeral directors with events held on site, including services and arrangement conferences
Help maintain the facilities, not including preparation areas
Answer customer inquiries in a professional manner, either by phone or in person
Calls customers to ensure that arrangements are correct
Assists with removals as needed
1 year of experience in customer service preferred
Experience handling difficult situations
Funeral profession experience preferred
External Company Name: Northstar Memorial Group
External Company URL: www.nsmg.com