Apple Sales Training Operations Manager in Miami, Florida

Sales Training Operations Manager

Job Number: 57842023

Miami, Florida, United States

Posted: May. 26, 2017

Weekly Hours: 40.00

Job Summary

Apple is looking for a sales training operations manager.

The ideal candidate for this position will be task-oriented, highly organized, self-directed and must demonstrate strong decision-making, analytical skills and leadership capabilities.

This person will be responsible for supporting the regional team by leading different activities, projects and processes creation.

Key Qualifications* We’d love for you to have:

  • At least 2 years experience in a Sales Ops or Sales Training role.

  • Strong presentation, communication skills in both languages (Spanish/ English) a Portuguese will be a plus.

  • Telecom and/or consumer experience.

  • Ability to manage multiple projects at once.

  • Strong organizational and documentation skills.

  • Excellent team-building and interpersonal skills.

  • Highly motivated self-starter; able to work independently and in a team.

  • Exceptional ability to build rapport across a wide range of cultures and personalities.*


Here are some of the things you’ll do:

• You will recognize and implement process improvement efficiencies as well as tools that could simplify some key tasks.

• You will analyze data in order to identify trends, gaps, and opportunities within the main areas of the sales training team.

• You will be in charged of defining KPIs and tracking performance related to Sales Training.

• You will be responsible for consolidating bi-weekly and quarterly main training key performance indicators.

• You will also be requested to generate quarterly training dashboards to be shared with the business and Apple Sales Training WorldWide.

• You will be asked to collaborate on global system projects involving training intelligent and on regional programs and initiatives.

• Participation on Regional Sales Training quarterly business reviews


A bachelors degree

Additional Requirements

Analytical thinker, researcher, and problem solver.