Volt Information Sciences Manufacturing Customer Service in Minneapolis, Minnesota
These customer service professionals will be responsible for supporting customer inquiries such as order placement, order status, product availability, pricing, and other product and service related topics. Job duties will include communication with division Customer Service representatives, Service professionals and other related departments to ensure customer satisfaction. Provide timely and accurate feedback to customers on orders, pricing and delivery status as well as provide product information. Expectations: - Meet performance metrics - Develop excellent relationships with customers - Identify areas of opportunity to improve customer satisfaction.
A Fortune 1000 company and leading provider of workforce solutions, Volt delivers a solid connection with innovative WorkforceDesign and dynamic relationships linked to each client’s key business initiatives, corporate culture, business processes and technology.
Through more than a half century of serving diverse companies around the world, Volt has mastered the recruitment process. The creative arrangement of top talent, best-in-class services and proven technology provides a secure foundation on which organizations may depend to realize their workforce and business objectives.
We want you to have an experience with us that encourages you to refer your friends and family to us in the future.
Volt is an Equal Opportunity Employer!
Previous Call Center / Customer Service experience
Manufacturing industry experience preferred
2+ years in Business to Business roles required
Strong MS Office skills
SAP experience helpful