NJ Employer Quality Assurance Team Leader in Moorestown, New Jersey

Freedom MortgageFreedom Mortgage Corporation is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, gender, sexual orientation, national origin, or their status as a protected veteran or an individual with disabilities. Local applicants encouraged to apply. Employment contingent upon successful completion of background investigation. Smoke-free workplace. Drug-free work environment. Excellent benefits package including medical, dental, vision and 401(k). All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search. LENDER NMLS ID:2767Equal Opportunity Employer- Minorities/Females/Disabled/VeteransID: 2017-6026Job Locations: USPosted Date: 5/18/2017Overview:Freedom Mortgage Corporation, a full-service direct lender founded in 1990, has an excellent opportunity for a dynamic professional to join one of the nations leading mortgage companies. Freedom Mortgage is a privately held, mortgage lender and servicer, licensed in all 50 states, with 8 operation centers nationwide. Freedom Mortgage is a member of the Mortgage Bankers Association, the National Association of Mortgage Brokers, and is the #1 largest issuer of FHA/VA GNMA securities nationwide. Currently, we have over 5,200 employees, we are funding over 6 billion dollars in loans a month and we have a servicing portfolio of over 100 billion dollars. Freedom is characterized by an energetic, creative staff, and cutting edge technology. Our IT and processing systems allow us to approve and process mortgages quickly without jeopardizing quality. We have cultivated a fun team environment where there is opportunity to learn and develop within both the company and your career. With hard work, you'll reap benefits both professionally and personally. Responsibilities:SUMMARY:The Team Leader is responsible for directing the work flow for the Pre-Funding Quality Analyst(s) and PFQA Underwriters, and reporting issues to the PFQA Manager. The Team Leader must provide the highest level of customer service, and ensure all loans are reviewed to meet specified guidelines as outlined by Freedom Mortgage. He/she will act as a troubleshooter to ensure efficient operations and smooth and timely workflow, while fulfilling the role of liaison to the production staff, Underwriting Managers and Division Managers. The Team Leader will assist the PFQA Manager in his/her responsibility in meeting division goals for turnaround times, reduction of cost per loan expenses, productivity and customer service. He/she will monitor Pre-Funding Quality Analysts & QA Underwriters pipelines to ensure complete and accurate data entry in Lakewood, while tracking timely and accurate completion of work for of all loans. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Proficient with all duties of the Pre-Funding Quality Analyst/PFQA Underwriter & PFQA Coordinator job descriptions.* Resolve customer related problems that have gone beyond the Pre-Funding Quality Analyst/PFQA Underwriter & PFQA Coordinator. This is done with the input of various parties involved from the branch, and/or Senior Underwriter and PFQA Manager.* Must be able to learn and understand all FMC, Agency & Investor guidelines to perform their daily tasks. * Perform daily tasks in a timely manner while providing good customer service without compromising Quality. * Daily tasks include reviewing loans with defects elevated by the PFQA Quality Analysts/PFQA Underwriters, determining if the defect is valid and either Final Approving the loan (and providing feedback to the Quality Analyst/PFQA UW) or sending the Defect out to the responsible party & Underwriting and others as instructed. * Participate in the consistently held meetings with Team Leads, all Team members and one-on-o