WVU Research Corporation WVATS Program Manager in Morgantown, West Virginia
Description Purpose The primary role of the West Virginia Assistive Technology System (WVATS) Program Manager is to oversee the activities of the state Assistive Technology (AT) Program at the Center for Excellence in Disabilities (CED).
This position is responsible to oversee, plan, direct, and coordinate organizational activities including policy formulation, management of daily operations, and resource stewardship consistent with business objectives. It may oversee procurement, human resources, communications, finance, general operations, and/or office support. Provides operational leadership; requires creativity, and interpretive abilities to effectively resolve complex problems. Work effort has significant impact on personnel, budget and operations, producing major organizational, legal and financial results and/or liability.
Duties & Responsibilities The position responsibilities are managerial in nature, and performed with nominal supervision. Specific tasks include, but are not limited to: 1) Ensure quality delivery of services and staff performance within the WVATS Program and larger CED. 2) Maintain programmatic and budgetary oversight of WVATS grants and WVATS-related external awards, to include regular reporting to funding agencies. 3) Assist in the development of policies and procedures in the area of assignment or program specialty and within the CED. 4) Coordinate the WVATS Program with other CED programs and partner agencies. 5) Supervise and evaluate the work and performance of staff and make assignments. 6) Assist in the recruitment and selection of staff; recommend disciplinary matters, staff development, and other personnel actions. 7) Cooperate with educational, social service, health, and rehabilitation agencies in program/service delivery. 8) Plan and conduct technical assistance, training, and public awareness activities relating to the development of AT services and supports in West Virginia. 9) Contribute to data collection efforts and the development of grant proposals to promote the CED and WVATS missions. 10) Serve as an advisor and provide technical assistance to other CED programs, multiple community partners, and providers of services in the field of assistive technology. 11) Provide oversight in the development, implementation, and evaluation of training and educational/ outreach work relating to assistive technology. 12) Provide presentations and publications on assistive technology related services in WV at federal, state, and local level events. 13) Serve as the liaison to state non-profit assistive technology groups. Ensure policies and procedures are followed in awarding assistive technology to WV residents. 14) Serve as the liaison for WV assistive technology projects to national assistive technology associations. This includes legislative updates, planning committees, steering committees, technology, and innovation committees, national ADA networks, et cetera 15) Coordinate state workshops, conferences, and trainings on assistive technology devices and services. 16) Oversee the AT Program reporting requirements to the Administration on Community Living, U.S. Department of Health and Human Services. 17) Supervise the publication of WVATS newsletters and other material development/public relations initiatives. 18) Provide expertise in providing assistive technology services delivery models in collaboration with WV DHHR, WVU Extension, WV Birth to Three, WV DOE, and other state organizations as needed. 19) Responsible for information development and dissemination of fact sheets, information briefs, and newsletter with a mailing distribution of 8,000. 20) Collaborate and coordinate with assistive technology vendors. 21) Act as liaison for assistive technology clinical assessments as needed. 22) Report to center leadership on the status of the program via productivity reports, calendar, planning. 23) Perform other duties as requested by the Assistant Director and Center Director.
Supervisory/Lead Role Position reports to the Assistant Director for Operations. This position will direct and coordinate operational function(s) under general guidance. Personnel supervision and work coordination of staff are required. In addition, general sharing of knowledge and team participation is expected in the role. Program, project or activity lead responsibilities will occur in this position.
Physical Demands This position requires manual dexterity used in operating office equipment. Activities are predominantly non-manual though some manual work may be included. Employee will be required to travel on a frequent basis. It will be necessary for the incumbent to be able to lift/carry equipment and/or supplies up to 25 lbs. Activities require manual skill to provide and/or alter services and/or products.
Work Environment This position will travel extensively exposing the incumbent to varying weather conditions. Responsible to know, and comply with, all safety procedures.
Requirements Requisite Qualifications Education and/or Experience 1) Master’s degree in Communication, Rehabilitation, Occupational Therapy, Community Development, Psychology, Public Health, Public Administration, Technology, Management, or related field; 2) 5 or more years of experience working with individuals with developmental and other disabilities And 3) 3 years of supervisory experience in program coordination or mid-level management or 4) An equivalent combination of education and experience.
Certifications, Licenses, Registrations 1) Valid driver’s license
Skills, Knowledge, Abilities 1) Demonstrated management skills, including direct supervision of staff and program activities. 2) Demonstrated excellence in communication skills, oral, and written. 3) Demonstrated ability to lead teams that organize and conduct training events on location and through distance communication. 4) Demonstrated ability to lead in development and publication of documents and training materials. 5) Organizational skills and ability to work successfully with a team to manage and meet project deadlines. 6) Proven ability to adapt and innovate. 7) Proven ability to write and speak effectively. 8) Proven ability to implement approaches for assessing customer satisfaction and for ensuring excellent customer service. 9) Experience in the conduct of state or organizational long-term plan activities. 10) Knowledge of current Web-based and other technologies that support innovative distance learning. 11) Knowledge of components and requirements governing state AT programs per the Assistive Technology Act of 1998, As Amended. 12) Knowledge of federal laws regarding assistive technology. 13) Extensive knowledge of assistive technology as it applies to people of all ages with disabilities. 14) Proficiency with computers, electronic communications systems, and specialized software programs and databases. 15) Demonstrated ability to work effectively and maintain positive working relationship with constituents, funders, regulatory agencies, professionals in a variety of disciplines and agencies, consumers and their support systems and the general public. 16) Ability to travel extensively to parts of the state not accessible by public transportation as well as occasional out of state travel.
Behavioral Competencies 1) Technical skills – Strives to continuously build knowledge and skills; pursues training and development opportunities; assess strengths, weaknesses, and shares expertise with others. 2) Problem solving – Gathers and analyzes information, identifies problems, develops alternatives, uses reason even when dealing with emotional topics and works well in groups and resolves matters timely. 3) Internal & External Customer Service – Manages difficult or emotional matters with objectivity and openness; responds promptly to needs and requests for service and assistance; meets commitments and dates, notifies others if change occurs; provides, solicits and applies feedback; and builds goodwill through balanced contributions, positive approach, respect and support of others. 4) Communications – Demonstrates group presentation skills, participates in meetings, listens and gets clarification, is responsive and speaks clearly and persuasively in positive and negative situations. Writes and edits clearly and informatively, varies style to meet needs, presents numerical data effectively, and able to read and interpret written information. 5) Organizational Support – Aligns work and develops strategies to meet organizational goals; seeks to improve and promote quality; demonstrates accuracy and thoroughness; and upholds organizational expectations and values. 6) Self-Management – Responds to management direction; resourcefully adapts to changes in work environment and circumstances; responds well under pressure and manages competing demands; takes calculated risks, asks for and offers help when needed; exercise discretion and sound judgment; is tactful and responsible for own actions. Ability to work on several tasks at the same time. Adheres to work schedule and complies with leave management responsibilities.
Preferred Qualifications & Credentials Certifications, Licenses, Registrations 1) National Certification (RESNA) as an Assistive Technology Practitioner, National Certification as an Information and Referral Specialist (AIRS).
Requisition Number: 16-0110
Post Date: 8/12/2016
Title: WVATS Program Manager
Position Type: Full Time
Work Hours: 40 hpw