Ocwen Financial Specialist, Project Management in Mumbai, India
Specialist, Project Management-(C-102298)
At Ocwen, we are committed to hiring, developing and retaining the best talent in the industry. Within our customer-centric culture, we value innovation and promote an environment where team members can expand their skills and grow professionally. By embracing diversity and inclusion, all team members have opportunity to reach their full potential and maximize contributions to our mission and goals.
Ocwen Financial Corporation is a financial services holding company which, through our subsidiaries, is one of the largest mortgage companies in the United States. Our primary business is mortgage loan servicing and origination. Homeward Residential originates and purchases residential mortgage loans through direct, wholesale and correspondent channels. Liberty Home Equity Solutions provides reverse mortgage loan solutions. Headquartered in West Palm Beach, Florida, our global community of team members is located throughout the United States, U.S. Virgin Islands, India and the Philippines.
Helping Homeowners is What We Do! Our talented, diverse team members are dedicated to helping the homeowners and investors we serve. As an industry leader in foreclosure prevention and loss mitigation, Ocwen has completed 20% of all Home Affordable Modification Program (HAMP) sponsored modifications, 45% more than the next highest servicer. Each team member, regardless of their role, is proud of Ocwen s focus on helping families stay in their homes and improving financial results for investors.
Consider joining us to help fulfill our mission of helping homeowners. As an Ocwen team member, your mission is to delight the customers or co-workers you serve through caring service and innovative solutions.
This person will work directly with business users and translating high-level business requirements into functional specifications for multiple software applications.
This person should become an expert in the business processes and the systems that are used, and will play a significant role in the definition of specifications for new systems functionality.
The ideal candidate is someone with a background in the mortgage industry, a solid understanding of various technology platforms, good analytical and troubleshooting skills, superior communication skills and the ability to learn quickly.
Review, analyze, and evaluate business systems and user needs.
Collect and document user and business requirements using a variety of methods including user interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, task and workflow analysis Ability to manage multiple assignments and deliverables concurrently. Prepare routine status reporting for projects assigned.
Collaborate with developers and subject matter experts to establish the technical vision and to prepare the impact analysis necessary to design a proper solution.
Create test scenarios and execute tests on software (as needed) to confirm fixes and/or new application functionality is working as required; coordinate with business users on user acceptance testing for new software releases.
Work directly with business users to troubleshoot and resolve issues with the business software (as needed).
Escalate to and work with technology team to resolve complex support issues.
Contribute to knowledge base articles to address frequently asked questions and best practices for loan origination.
Perform all other duties as assigned.
2nd Floor B Wing, 4th DimensionMind Space Business District,Malad West
:India Business Unit
:Apr 28, 2016, 6:02:57 AM