Fairmont Food & Beverage Manager in Nairobi, Kenya

Primary Location

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Food & Beverage Manager

At Fairmont Hotels & Resorts, exceptional service and flavours are the hallmarks of every dining experience. As Food & Beverage Manager, your leadership and passion will ensure outstanding operating results through exciting promotional programs, an engaged team and consistent guest satisfaction.

Hotel Overview: * *Fairmont The Norfolk Hotel has played a leading role in Kenya's colorful history, and continues to be Nairobi's finest and best-known luxury hotel. The town and later the modern city of Nairobi grew up around Fairmont The Norfolk hotel, which boasts 165 guest rooms and suites, and still has its own private tropical gardens. The hotel is still the traditional starting point for safaris and the Lord Delamere Terrace is modern Nairobi's most famous meeting place, where drinks and light meals are served continuously from morning until midnight.

Summary of Responsibilities:

Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:* *

  • Consistently offer professional, friendly and engaging service
  • Lead the day to day operation of the Food and Beverage department ensuring all service standards are followed
  • Produce and implement creative promotional programs within the various F&B; outlets with the goal of increasing revenues
  • Work closely with the Culinary team to execute the delivery of all Food & Beverage promotions and menus; creating a destination of choice for both hotel and external Guests
  • Conduct weekly F&B; departmental meetings
  • Ensure the Food & Beverage department achieves its financial and operational targets
  • Adhere to the annual budget and administer it in a fiscally responsible manner
  • Monitor food, beverage, labour and operating expenses throughout the F&B; department
  • Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits
  • Select, train and develop Colleagues to ensure timely recruitment and career growth
  • Balance operational, administrative and Colleague needs
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • Other duties as assigned
Employee Status

Qualifications:

  • Previous Food & Beverage experience in a leadership role required
  • Computer literate in Microsoft Window applications required
  • University/College degree in a related discipline preferred
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements: Must be Eligible to work in Kenya

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS

At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Primary Location: Kenya-Nairobi-Fairmont The Norfolk

Employee Status: Regular

Job Level: Management / Supervisory

Schedule: Full-time

Shift: Day Job

Travel: No

Closing Date: 31.Jan.2017, 11:59:00 PM

Req ID: NRF00677