Robert Half Technology Direct hire for a Business Analyst in Norcross, GA! in NORCROSS, Georgia
Robert Half Technology has a direct hire for a Business Analyst in Norcross, GA! Excellent Salary, Bonus, + benefits!!!
This Business Analyst will: * Cultivate, interpret and mature client Business Requirements Documents (BRDs) * Help negotiate product functionalities with the client * Translate BRDs into functional specifications for internal engineering, QA and external client audiences * Scope projects and work with the PMO to prioritize deliverables
* Job Duties:* * Capture business, functional and technical requirements from customers and internal users * Create Visio and Microsoft Word documents of business requirements, process flows, and automated call flows * Document all database table layouts and external host interfaces * Review all documents for completeness, identify exceptions and missing or problematic business rules
* Basic Qualifications* * Bachelor's degree in Business or IT-related fields * 3+ years' experience as Functional, Data or Business Analyst * 3+ years' experience Microsoft Visio, Microsoft Word, Microsoft Excel * 3+ years' experience of customer interfacing experience – project oversight, customer presentation * Must have excellent communication skills (written and verbal) including but not limited to: * Possess the ability to present material in a clear and concise manner * Possess the ability to communicate across all levels of an organization * Must be detail-oriented with the ability to work through technical documents and requirements * Must possess the ability to manage multiple projects, adapt to changing priorities and demonstrate effective time-management skills to comply with project deadlines * Must have knowledge of modern office software including Microsoft PowerPoint, SharePoint, Project, et cetera.
* Preferred Qualifications* * 5+ years of experience as a Business Analyst in a fast-paced IT environment * Experience with IVR and/or contact center technology
For immediate consideration connect with me on My LinkedIn and email your resume to * Darius Hunter at email@example.com*
With more than 100 locations worldwide, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Through our alliances with industry-leading organizations such as HDI® and the Microsoft® Partner program, we have access to client companies that other staffing firms don't. In addition to our free job search services, we provide our candidates with access to free online technical training and a competitive benefits and compensation package.
Our parent company, Robert Half, once again was named to FORTUNE® magazine's list of "World's Most Admired Companies" and was the highest-ranked staffing firm. (March 1, 2016)
Contact your local Robert Half Technology office at 888.674.2094 or visit roberthalf.com/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Equal Opportunity Employer M/F/Disability/Vet
Req ID: 00900-0008887651
Functional Role: Business Analyst
Postal Code: 30071
Compensation: $75,000.00 to $85,000.00 per year
Requirements: Experience with IVR and/or contact center technology