Farmers Insurance APD Claims Representative - Fremont or Oakland, CA in Oakland, California
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Investigates, determines liability, confirms coverage, establishes damages, and negotiates settlement of claims. Will also be required to maintain an active adjusters license in states where required.
Essential Job Functions
Investigates, confirms coverage, determines liability, establishes damages, reports status and negotiates the settlement of assigned cases (has authority to make payment of assigned claims within prescribed limits).
Adjusts all types of claims.
Inspects damaged property and vehicles, and determines claims related damage.
Estimates the cost of repair or replacement of damaged or stolen property and vehicles. Determines and reports on subrogation potential.
Initiates the sale of salvage vehicles, personal property, and miscellaneous salvage items. Reports theft, fraud, and arson losses as required to state and industry agencies.
Performs most duties on an individual basis, and work has a direct bearing on Management results.
Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times.
Personal contacts are a major part of activity and include policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, members of the medical profession and all other people’s incident to the investigation and processing of claims.
Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals. Performs other duties as assigned.
Bending Pulling Sorting Carrying up to 20 lbs. Pushing, Speaking (English), Climbing Reaching, Standing, Key entering, Reading (English), Walking, Kneeling, Seeing, Writing (English).
Required job duties are normally performed in a climate-controlled office environment, but with exposure to some or all of the following environments when in the field: uncontrolled outside environmental conditions, excessive noise levels, chemicals such as Chemical/Biological conditions, moving mechanical parts, and areas considered dangerous conditions, which could affect the respiratory system or skin such as: fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation.
Four-year college degree or an automotive related Associate of Applied Science degree from an accredited technical college; or the experience described below.
For applicants who do not meet the education requirements, two years working as a manager, assistant manager or lead estimator in an auto body repair facility is required. Must achieve minimum passing scores on all claims training exams.
Candidate qualifications may be reviewed against the requirements for the associated levels of this position's core function.
Special Skill Requirement
Customer facing experience within a retail environment preferred.
Excellent communication skills – both written and oral.
MS Office and Typing skills.
Ability to multi-task and work in a fast pace environment.
Excellent time management skills.
Farmers is an equal opportunity employer, committed to the strength of a diverse workforce.
Job: *Strategic Management & Administration
Organization: *Farmers Insurance
Title: APD Claims Representative - Fremont or Oakland, CA
Requisition ID: 170004U3
Other Locations: United States-California-Fremont