MetLife Premium Waiver Claims Examiner in Oriskany, New York

Job Location: Oriskany, NY

Role Value Proposition:

At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities. The Global Technology & Operations group (GTO) is a diverse team of engineers, developers, business analysts, claims analysts and project managers with the freedom to create innovative and solutions to address core business challenges with MetLife. This role will investigate life insurance claims and makes determination on claims settlement within authorized guidelines

Key Responsibilities:

  • Examines and processes claims; determines whether to return, put on pending, deny, or pay claim.

  • Follows established claim policies and practices to resolve claims and issues.

  • Refers questionable and non-routine claims to senior staff members.

  • Performs other related duties as assigned or required

Essential Business Experience and Technical Skills:


  • High School Diploma

  • 1-3 years of experience in claims or customer service.


  • Bachelor’s degree

  • Strong communication skills, both written and oral.

  • Demonstrated critical thinking in activities requiring analysis, investigation, and/or planning.

  • Bi-Lingual in Spanish/English



Business Category

Global Technology and Operations

Number of Openings


At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.”

MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #: 83801